Operations & Administrative Assistant (Remote, Part-Time)

Hours
Monday–Friday, 3:00 PM – 7:00 PM Eastern Time (20 hours/week)

About Us
A Dream Education (Kumon Crofton) is a leading supplemental education center providing math and reading enrichment for students from preschool through high school. We are passionate about student success, strong family relationships, and operational excellence.

Role Overview
We’re seeking a detail-oriented, proactive Operations & Administrative Assistant to support our executive team and daily center operations. This is a fully remote role that requires strong communication skills, excellent organization, and the ability to follow through on tasks. In addition to operational support, this position will assist with basic social media management and light AI-powered content creation to help streamline communication and improve efficiency.

Key Responsibilities
- Respond to parent and staff emails, ensuring timely and professional communication
- Update and maintain student, lead, and payment trackers (Google Sheets/CRM)
- Process payments, issue makeups, and reconcile accounts as needed
- Prepare agendas, take notes, and send follow-ups for meetings
- Manage and update Asana tasks, due dates, and project status
- Handle portal updates (enrollments, drops, scheduling changes)
- Support routine communications such as newsletters and reminders (content provided)
- Manage basic social media posting and engagement (content calendar provided)
- Use AI tools to draft communication templates, summarize reports, and streamline workflows
- Maintain digital records and documentation for center operations
- Provide general administrative support as assigned

Qualifications
- 2+ years’ experience in administrative, operations, or educational support roles
- Excellent written and verbal communication skills
- Strong organizational and time management skills; able to juggle multiple priorities
- Tech-savvy: Google Workspace (Docs, Sheets, Drive), Asana, and CRM/portal systems
- Comfortable using AI tools (e.g., ChatGPT, Canva AI, Grammarly) to improve efficiency
- Experience managing social media accounts or posting for small businesses is a plus
- Detail-oriented, reliable, and able to work independently in a remote environment
- Experience in education or youth-focused organizations is a plus

Compensation
Hourly, commensurate with experience

How to Apply
- Please complete our online application form using this link: ----------
- Applications without a completed form will not be considered.