Virtual Assistant for Telehealth Practice (Healthcare Admin + Social Media + EHR Support)

Virtual Assistant for Telehealth Practice (Healthcare Admin + Social Media + EHR Support)

Company: Pierce Private Practice
Position: Virtual Assistant (Part-Time to Full-Time Growth Potential)
Location: Remote
Industry: Telehealth / Private Practice / Wellness & Medical Weight Loss

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About Us

Pierce Private Practice is a high-touch telehealth clinic serving patients across Alabama. We provide compassionate, one-on-one care with a focus on:

Acute telehealth visits
Medical weight loss programs (Semaglutide / Tirzepatide & coaching)
Women’s hormone replacement therapy (HRT)
Men’s testosterone replacement therapy (TRT)
Anti-aging & wellness support

Patients are never “just a number” here — they see the same provider every visit and receive personalized support and education.

We are looking for a dedicated, detail-oriented Virtual Assistant who takes pride in organization, communication, and helping create a seamless patient experience.

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Position Summary

This role supports the daily operations of a telehealth practice including:

Administrative & patient communication
Scheduling & appointment coordination
Inbox & message management
EHR documentation support & transcription
Website updates (GoDaddy or similar experience helpful)
Social media content scheduling & community engagement
Simple bookkeeping / expense tracking
General practice organization and task follow-through

This is a critical support role — we are looking for someone who is proactive, dependable, and ready to grow with the practice.

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Responsibilities

Patient communication (secure messaging, email replies)
Organize schedule & confirm/reschedule appointments
Manage incoming forms, upload files to EHR
Transcribe visit notes into EHR accurately
Maintain online booking flow & website usability
Draft, post & schedule social media content (examples provided)
Graphic editing in Canva (training available)
Manage emails & follow-up lists
Track expenses / assist with bookkeeping
Keep operations smooth, organized, and efficient

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Ideal Candidate

You are:

Compassionate & patient-centered
Organized with excellent attention to detail
A strong communicator with positive energy
Experienced in medical or telehealth admin (preferred)
Comfortable with EHR systems / HIPAA rules
Tech-savvy with the ability to learn new systems quickly
Able to work independently & handle confidential info
Social media-comfortable (IG/FB scheduling & captioning)

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Required Skills

Admin/office support experience
Excellent written and oral communication in English
Strong organizational and multitasking skills
Tech-savvy (Google Drive, spreadsheets, email platforms)
Social media familiarity (Meta scheduling, Canva)
Website editing (GoDaddy)
Reliable internet & quiet workspace
Highly accountable and dependable

Preferred but not required (we will train):

Medical admin / EHR experience
HIPAA knowledge
Experience in telehealth, wellness, or medical office



Hours & Pay

Part-time to start (25-28 hrs/week)
Opportunity to grow to full-time as practice expands
Flexible hours with some same-day task needs
Competitive hourly rate based on experience

Bonus: - Performance-based growth opportunities & long-term partnership for the right fit.

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To Apply

Please submit:

1. Resume
2. Short introduction about why you'd be a great fit
3. A quick voice or video introduction (optional but a big plus!)
4. Examples of:

Past admin work
Any social media content or Canva work (if available)

Subject Line: Virtual Assistant – Pierce Private Practice



Interview Process

Application review
Skills tasks (email response, EHR-style note transcription, Canva post)
Phone interview


Join a Practice That Truly Cares

If you want to support a mission-driven provider who values compassion, connection, and personalized patient care — we would love to meet you.