Full-Time VA – Email, Facebook Messaging & Shipping Support

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TYPE OF WORK

Full Time

WAGE / SALARY

PHP 60,000/month

HOURS PER WEEK

40

DATE UPDATED

Jun 3, 2026

JOB OVERVIEW

FULL-TIME VIRTUAL ASSISTANT – CUSTOMER SUPPORT & LOGISTICS (EVENING/WEEKEND SHIFT)

We are a fast-growing U.S.-based company that buys unused diabetic supplies from customers nationwide. We're looking for a dedicated and highly responsive full-time virtual assistant to help manage daily operations including customer service, shipping coordination, lead follow-ups, and logistics.

You’ll be responding to leads from Google Ads and Facebook Ads using Microsoft Outlook ---------- and Facebook Messenger. Training will be provided, but you must remain attentive throughout your shift and respond quickly to all incoming emails and messages.

We are looking for long-term, career-minded applicants who are serious about finding stable, full-time work. If you're just looking for the highest-paying job you can find this week, this probably isn't the right fit.

RESPONSIBILITIES

Check and respond to emails using Outlook Webmail (GoDaddy-hosted)

Create and send prepaid shipping labels using ----------

Prepare and coordinate shipping kits

Respond to Facebook messages and comments quickly

Quote customers using our internal price sheet

Track shipments and provide estimated delivery updates

Coordinate local meetups with our local liaison buyer (scheduling only)

Confirm customer payout method and amount, then relay to the payment manager

Stay attentive and responsive to emails and messages throughout your shift

REQUIREMENTS

Excellent written English and communication skills

Very detail-oriented and organized

Fast and reliable internet

Familiar with Outlook and ---------- (or quick learner)

Must be available during U.S. evening/weekend hours (EST)

Experience in customer service, eCommerce, or logistics is a plus

Must consistently monitor and respond to customer messages throughout the workday

To confirm that you’ve read this job post carefully, please include the phrase:
“I pay attention to details – [Your Full Name]” as the subject line when you submit your application.
Applications that do not follow this instruction will not be considered.

Staying responsive is a key part of this role — we rely on real-time communication to keep everything running smoothly. Please only apply if you’re able to actively monitor and respond to emails and messages throughout your shift.

TOOLS YOU’LL USE

Microsoft Outlook (GoDaddy-hosted Webmail)

----------


Facebook
Messenger

Google Sheets (for price quoting)

(Tip: To verify you’ve read this far, in the third line of your application response message please include the word Blueberry-7 exactly as shown.)

WORK HOURS

Full-Time: 40 hours/week

Monday to Friday: 6:00 PM – 11:00 PM EST
Saturday: 3:00 PM – 10:00 PM EST
Sunday: 11:00 AM – 7:00 PM EST
(Philippines Time: Monday–Friday 7:00 AM – 12:00 PM, Saturday 4:00 AM – 11:00 AM, Sunday 12:00 AM – 8:00 AM)


Only apply if you can consistently work during this exact schedule.

SALARY & PAYMENT

PHP 60,000/month (equivalent to approx. $6.47/hour for 40 hours/week)

Paid weekly via Wise or your preferred OnlineJobs.ph method

TRIAL PERIOD

All hires will start with a paid 3 day trial period to assess fit, communication, and performance.

PERKS & BENEFITS

13th-month pay

Performance-based bonuses

Annual salary reviews and increases based on performance

Training and long-term growth opportunities

Stable, full-time work with a supportive U.S.-based company

HOW TO APPLY

Please include:

A short introduction about yourself and your experience

Your time zone and daily availability

Your expected monthly salary (PHP)

Any relevant experience with customer support, Outlook, PirateShip, or Facebook messaging

A quick explanation of why you believe you’re a great fit for this position and what you’re looking for in a long-term remote job

Attention-to-Detail Test (Required):
To help us weed out applicants who aren’t serious or don’t read carefully, please also submit a photo of a handwritten note that says:

“I can work the Evening Shift – [Your Full Name]”
and today’s date.
A simple phone photo is fine. Applications without this step will not be considered.

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