Admin Assistant and Sales

"If your application is written with AI and there is no video explaining why you are a good fit for this position, your application will immediately be revoked."

We are a fast-growing Vancouver-based service company looking for a confident, proactive Administrative & Operations Assistant who can handle full inbound sales (booking calls + follow-up + close deals) — while maintaining accurate scheduling, documentation, and operational support.

You’ll be the first point of contact for new leads, and support daily operations so our Senior Operations Lead can focus on high-level strategy. This is NOT a passive data-entry role — we are looking for someone smart, responsive, and business-minded.

RESPONSIBILITIES

1. Inbound Sales & Client Booking (Full Touch)

- Respond immediately to new inbound leads via phone, email, or chat
- Provide quotes, explain services clearly, and close the booking
- Follow up with und ---------- leads until confirmed or lost (post their desired move date)
- Collect all client/job details accurately and enter into system
- Maintain CRM / lead tracking with 100?curacy

2. Operations & Dispatch Support

- Confirm bookings with clients and assign details to crew via connectteam platform
- Update schedules, notes, and job logs throughout the day
- Monitor move progress + report updates when needed

3. Customer Service Support

- Log service issues or complaints into system
- Collect missing information from crew or client

4. Admin & Coordination Support

- Track staff attendance & basic performance notes
- Send reminders and confirmations to tea ---------- mbers
- Organize and maintain company files & records

REQUIREMENTS

- Strong spoken and written English — must sound natural and confident
- Sales ability — you know how to persuade, follow up, and close
- Highly organized and reliable — zero sloppy execution
- Proactive — you don’t wait, you take initiative
- Comfortable using Google Sheets, Docs, CRM tools
- Available 12 PM – 8 PM PST (Vancouver time)

HOW TO APPLY (MANDATORY — DO NOT SKIP)

Send the following in your first reply:

1. A 1–2 minute video recording (Google Drive / Loom / YouTube unlisted is fine)
? Introduce yourself and explain why you are the best fit for this role
? This is required — applications without video will NOT be considered

2. A quick bullet response to these:

- Your past experience with sales or operations
- A real example where you closed a lead or solved a client issue fast

Confirm you can work 12 PM – 8 PM PST, Monday–Saturday