Customer Service (Full Time) | META Digital Marketing

Join Our Growing META Support Team!

We’re a fast-growing digital agency specializing in META services and customer support, dedicated to helping businesses thrive through reliable service, innovation, and teamwork. If you enjoy problem-solving, troubleshooting, and delivering excellent customer experiences, we’d love to have you on board!

We are currently hiring two (2) full-time Customer Service Representatives to join our dynamic and supportive team.

Role Responsibilities
- Respond promptly and professionally to customer inquiries across platforms
- Manage orders, tracking updates, and follow-ups
- Coordinate with suppliers and internal teams to ensure smooth order fulfillment
- Maintain accurate records and internal sheets
- Contribute positively to a collaborative and goal-driven team environment

What We’re Looking For
- Previous customer service experience (chat, email, or phone)
- Ability to handle high message volume with accuracy and professionalism
- Excellent English communication skills (written and verbal)
- Familiarity with META platforms (preferred but not required)
- Organized, adaptable, and detail-oriented
- Proactive, reliable, and professional work ethic

Training, Growth & Benefits
- 1–2 week initial training (academy) to learn all systems and workflows
- Flexible working hours after the first week (based on performance and schedule preference)
- Starting salary: USD $360/month, with opportunities for raises and promotions after 3 months
- Bonuses and incentives for outstanding performance
- Long-term career growth and potential for promotion to senior roles

To succeed in this role, you must have:
- A reliable laptop or PC
- A strong and stable internet connection
- A high-quality microphone and webcam for meetings
- A secondary phone number for WhatsApp Business
- Experience using Slack (must be responsive within 10–15 minutes to management messages)

Full training and Standard Operating Procedures (SOPs) will be provided, along with dedicated guidance from your head manager during onboarding.

We value loyalty, discipline, and honesty above all. This is a full-time position, and we require full commitment so no other jobs may be held simultaneously.

We are especially welcoming applicants aged 22–28 to maintain a balanced team dynamic. However, if you’re older and have strong META troubleshooting or customer support experience, we still encourage you to apply!

If you’re ready to build a long-term career with us, please submit your CV or resume and include the keyword “legacy” in your application message. Make sure that you meet all the listed requirements before applying. Applications that do not include the required details will not be considered.

We’re excited to welcome passionate and dependable individuals who are eager to grow with us.

Good luck, we can’t wait to meet our next great tea ---------- mbers!