Virtual Assistant – Customer Support, Lead Generation & Graphic Design (Photography & Photobooth Business | PST Hours)

This role is ideal for someone who enjoys interacting with customers, managing emails, and helping grow a creative business. You’ll handle client communication, respond to inquiries, send marketing follow-ups, and create new leads for mini photo sessions and events.

During slower periods, you’ll assist with marketing outreach for our photobooth services and design simple promotional materials such as flyers and social media graphics.

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Responsibilities

Customer Support
• Respond promptly to client emails and inquiries regarding photoshoots, galleries, and orders.
• Provide excellent communication and problem-solving for customer questions or concerns.
• Track and organize customer communication in our internal system.

Lead Generation & Marketing
• Research and create new leads for upcoming mini photo sessions, school shoots, or seasonal events.
• Send out marketing and follow-up emails to promote our photobooth business and photography packages.
• Maintain contact lists and track follow-up progress.

Graphic Design Support
• Create simple, clean, and branded flyers or promotional materials using Canva or similar tools.
• Assist in designing marketing visuals for social media posts, mini sessions, or event promotions.

Administrative Tasks
• Update customer databases, order details, and communication logs.
• Assist with scheduling, file organization, and other administrative tasks when needed.

Additional Note:
Responsibilities may evolve as the business grows. We are looking for someone adaptable, creative, and eager to learn more about the photography and event industry.

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Requirements
• Excellent written and spoken English.
• Previous experience in customer service, lead generation, or marketing.
• Basic graphic design experience (Canva, Photoshop, or similar).
• Strong organizational and time management skills.
• Reliable internet connection and ability to work Pacific Standard Time (PST) hours.
• Professional, friendly, and dependable communication style.

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What We Offer
• Full training on our internal systems and workflows.
• Long-term position with growth opportunities.
• Commission or performance-based bonuses for successful lead conversions.
• Supportive, family-oriented, and creative work environment.

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Hiring Process

Our hiring process includes two stages via Zoom:
1. Initial Interview: Meet our team and discuss your experience.
2. Final Interview & Task Review: Overview of responsibilities and system demonstration.

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Work Schedule
• Must be available during Pacific Standard Time (PST) business hours.
• Flexible scheduling may be available depending on workload.

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How to Apply

Please submit the following:
1. A short introduction about yourself.
2. Your resume and any sample designs (flyers or marketing materials).
3. Your availability to start.