Sales and Customer Support Specialist

We’re looking for a top-tier Sales and Customer Support Specialist. This is a high-responsibility role that requires outstanding communication skills, native-level English (spoken and written, with no accent), and a sharp eye for detail. You’ll serve as the operational backbone of customer experience handling all touchpoints with customers.

Please note, you will be denied the interview if you state you speak perfect English and then show up with an accent. This job requires good English, sounding close to US-native.

If you have close to US-native level spoken English skills, you have a high chance of getting the job, so please apply.

Screening Questions
1. What City and Province are you from?

2. What is your email address?
Please provide a reliable email where we can contact you for the next steps.

3. What is your phone number?
Include your country code and make sure it’s a number we can reach you on for a quick call if needed. (Is the syntax of the number correct?)

4. What is your internet speed?
Please run a speed test at ---------- and upload a screenshot of the results.

5. What are your current computer specifications?
Include the following:
o Processor model
o Storage type (SSD or HDD) and capacity
o RAM (amount in GB)

6. Can you work from 7:00 AM to 4:00 PM Pacific Time (your night shift)?
Please confirm your availability for this schedule.

7. This is strictly a salary-based job. Occasionally, overtime may be required. Is that okay with you?

8. How would you rate your spoken English skills out of 10?
(10 = native-level fluency)
Please elaborate on your rating.

9. Do you have an accent when you speak English on calls?
Please answer honestly and explain if applicable.

10. How would you rate your quick thinking ability out of 10?
(10 = fast thinking and able to explain things clearly)
Please elaborate on your rating.

11. What is your typing speed?
(You may provide a test result from ---------- if available.)

12. Do you consider yourself good with computers?
Please elaborate with examples of tools, software, or tasks you’re confident handling.

13. Tell us about a time you proactively solved a problem without being asked.
What was the situation, what did you do, and what was the result?

14. Submit your resume for review

15. Submit your video intro for review