Production Administration Teammate

Are you a proactive and detail-oriented professional who thrives in a fast-paced environment? Evolve Egress & Exteriors is looking for a full-time Operations & Administrative Assistant to support our team with essential administrative, customer service, and lead generation tasks. If you're highly organized, tech-savvy, and eager to contribute to a growing company, we'd love to hear from you.

Our Core Values

At Evolve Egress & Exteriors, we believe in building a strong culture centered around these three core values:

Perfect Truth – We operate with honesty, transparency, and integrity in everything we do.

Extreme Ownership – We take full responsibility for our work, always striving for excellence and improvement.

5-Star Service – We go above and beyond to ensure exceptional service and satisfaction for our customers.

How to Apply

Step 1: Record a 1–2 minute voice recording explaining how you could positively impact the culture at Evolve Egress & Exteriors.

Key Responsibilities

Handle inbound customer calls, providing accurate information and support

Assist with permitting process from beginning to end follow through

Manage customer interactions via RingCentral, ServiceFusion, Pipedrive, WhatsApp, and other tools

Perform data entry, CRM management, and reporting for smooth operations

Track and update reports related to operations, expenses, employee incentive plans, and leadership updates

Assist in reviewing job applications and recruitment processes (resume screening)

Send text messages, emails, and follow-ups as needed

Support ongoing communication with customers and applicants

Handle administrative tasks assigned via Slack/Notion

Coordinate and track permit applications for home improvement projects, ensuring timely and accurate submissions to local municipalities

Permit Management for Home Improvement Projects (Detail-Oriented)

A key function of this role includes assisting with the research, preparation, and tracking of building permits required for our home improvement services. You will:

Work with local municipalities and regulatory agencies to understand permitting requirements

Prepare accurate documentation and applications for submission

Track the status of permit approvals and maintain organized digital records

Communicate with customers and internal teams about timelines, required documents, and any permit-related delays

Ensure compliance with all state and local regulations throughout the permitting process

This aspect of the role demands exceptional attention to detail, clear communication, and organizational excellence. Experience with permit applications or regulatory paperwork is a plus, but not required—we will train the right candidate who demonstrates a high degree of accuracy and follow-through.

Qualifications

Previous experience in customer service, phone support, administrative roles, or lead generation is a plus

Strong communication skills and a customer-focused attitude

Proficiency with tools like RingCentral, ServiceFusion, Pipedrive, WhatsApp, Slack, Notion (or willingness to learn)

Excellent attention to detail and ability to multi-task

Ability to manage time-sensitive permitting tasks with accuracy and follow-through

Experience working with Western companies is a plus

What We Offer

Full-time employment with a dynamic and supportive team

Opportunities for growth and skill development

Training and resources to succeed with our systems and tools

The chance to be part of a structured and service-driven company that values excellence, integrity, and continuous improvement

If you're highly organized, detail-oriented, and eager to contribute to both operations and administrative functions—including the critical role of permit coordination—we want to hear from you.