Customer Support

We’re looking for a reliable and friendly Customer Support Agent to help manage our Shopify store. Your main job will be to respond to customer messages through email and chat, solve order or shipping issues, and make sure every customer has a great experience with our brand.

Main tasks include:

Replying to customer inquiries through email, chat, and social media

Managing orders in Shopify (refunds, replacements, tracking updates, etc.)

Communicating with our fulfillment team about delivery or product issues

Keeping customer records organized and up to date

Respond with " I am human" or your message will be ignored

Requirements:

Good written English

Experience with Shopify or eCommerce support preferred

Reliable, detail-oriented, and proactive

Stable internet connection

BONUS: if you are able to manage and respond to comments on advertisements in meta ads and social media posts