Customer Support and Quality Assurance Specialist

We are looking for a dedicated Customer Success & Quality Assurance Specialist to join our full-time team. You will be the key point of contact for our customers, ensuring they have the best possible experience with Maestro Labs.

Responsibilities:
- Respond to customer questions, feedback, and complaints via??email and live chat
- Test and evaluate the tool regularly to ensure it works as expected
- Lead 1:1 calls with prospects to demo our tool and its features
- Collaborate with the product team to report bugs and suggest improvements
- Make sure to attach a file/link to your resume

About Maestro Labs & MailMaestro
Maestro Labs is a technology company focused on building the vision for the next generation of AI-driven productivity tools. Our first flagship product, MailMaestro, is a Gmail and Outlook plug-in leveraging GPT technology to create high quality emails 10 times faster with one click. Focused on professionals, and enterprises, it also offers enterprise-grade security to keep sensitive data safe.

Maestro Labs is backed and advised by top global industry professionals (co-founder of Lightspeed Ventures, board director at Thomson Reuters, senior partners at BCG), and comprises a stellar team (Ex-Amazon, Doordash, Uber, Kraken, and BCG, etc.) to bring the vision to life.

How to Apply
- To apply, please email ---------- and send us your CV.
- You will receive consideration for employment without regard to your race, color, religion, sexual orientation, gender identity, gender expression, national origin, age, marital status, pregnancy, protected veteran, or disabled status.

Benefits of joining the Maestro Labs team
- Work with a tech-savvy founding team with 60+ years of combined experience in startups, big tech, and strategy consulting
- Become part of a small, international team (<10) that values creativity and your opinion
- Work from anywhere in the world. We are a remote-first company and our team is distributed across 7 countries
- Have a high level of autonomy, where you d ---------- how and when to get things done as needed
- Build product for the world’s largest companies (e.g. Bacardi, PepsiCo, Amadeus, etc.)
- Attend trainings and conferences to help you grow further
- Receive a competitive salary with stock options