Short-Term Rental & Midterm Management VA (Operations + Bookkeeping + SOP Development)

Guest & Midterm Management
Manage guest communications (Airbnb, VRBO, direct channels)
Send check-in instructions and house rules
Resolve minor guest issues or escalate as needed
Manage midterm rental bookings (30+ day stays), including lease agreements and onboarding tenants
Coordinate check-outs and cleaning schedules
Operations & Bookkeeping
Categorize transactions in QuickBooks Online or REI Hub
Reconcile Airbnb/VRBO payouts and bank statements weekly
Track and upload invoices for cleaning, maintenance, and supplies
Prepare monthly P&L by property
Assist with owner payouts and reporting
Maintain a digital filing system for receipts and financial documents
SOP Development & Process Improvement
Document workflows and recurring tasks into Standard Operating Procedures (SOPs)
Suggest improvements to streamline guest communication, turnovers, bookkeeping, and midterm management
Create checklists and templates to standardize daily operations
Train other tea ---------- mbers (cleaners, cohosts) on