Customer Service and Marketing Professional

We are a new startup specializing in the manufacturing of doors and windows. While this is a brand-new business, we are building on expertise from an existing company in the same industry. Our team is small and flexible, and we are seeking a motivated individual capable of wearing multiple hats to help us grow.


We are looking for a versatile and proactive professional to support our startup across customer service, sales, and marketing functions. This is a unique opportunity to be part of a growing business, learn our industry-specific quoting software, and contribute to the development of our customer base and marketing initiatives.

Additionally...

* Customer Service & Sales Support

Handle incoming calls and customer inquiries during regular business hours.

Provide accurate and timely information regarding products and services.

Escalate complex inquiries to management when necessary.

Learn and operate industry-specific quoting software for doors and windows.

Prepare and send basic quotes to prospective customers.

Support sales activities and help facilitate customer orders.

* Marketing & Data Support

Assist in the development and maintenance of a customer database.

Conduct basic research to identify potential leads and market opportunities.

Draft and send email updates, newsletters, and client communications.

Assist with social media content and campaigns.

* General Responsibilities

Be flexible and adaptable to perform various tasks as needed in a startup environment.

Maintain accurate records of interactions, quotes, and follow-ups.

Collaborate closely with management to ensure customer satisfaction and efficient workflow.