Phone Reception & Scheduling (Evenings and Weekends)

Position Overview:
We’re looking for a reliable Virtual Assistant to handle incoming calls, text messages, and online inquiries during evenings and weekends. Your primary job will be to answer phones, communicate clearly with clients, and schedule inspections using our online system.

Responsibilities:
Answer incoming phone calls promptly and professionally
Communicate clearly and courteously with clients
Schedule appointments accurately in our booking software
Respond to text messages and emails as needed
Relay messages or notes to our inspection team when required

Requirements:
Perfect spoken and written English (neutral or no accent)
Excellent communication and customer service skills
Reliable internet connection and quiet work environment
Prior experience with scheduling, customer service, or virtual reception preferred
Ability to work evenings (typically 5pm–9pm ET) and weekends

Bonus Skills:
Experience with home service businesses or real estate

Please send me a video introduction telling me a little bit about yourself.