Property Manager assistant

We are seeking a highly organized and detail-oriented Virtual Assistant to support our property management team in the daily operations of a multi-unit residential portfolio. The ideal candidate will be a self-starter with strong communication skills, capable of working independently, and comfortable with property management software and remote collaboration tools.

As a Property Manager Assistant, you will help ensure smooth and efficient property operations by handling administrative tasks, tenant communication, and coordinating with our onsite team.

Key Responsibilities
Tenant Communication:

Respond promptly to tenant inquiries via email, phone, and the tenant portal.

Process maintenance requests and follow up to ensure timely resolution.

Send reminders for rent payments and lease renewals.

Property Marketing and Leasing:

Assist with creating and posting rental property listings on various platforms.

Screen tenant applications and schedule showings with the local leasing specialist.

Maintain a database of prospective tenants.

Administrative Support:

Manage property records and ensure compliance with policies and regulations.

Assist with drafting leases and other property-related documents.

Keep accurate records of maintenance and financial transactions in property management software.

Coordination with Onsite Team:

Communicate with the onsite team (leasing agents, maintenance personnel, and contractors) to ensure all tasks are completed efficiently.

Track and follow up on ongoing projects, repairs, and renovations.

Reporting and Analysis:

Prepare monthly property performance and occupancy reports.

Monitor key metrics such as rent collection, vacancy rates, and maintenance resolution times.

General Support:

Provide assistance with special projects as directed by the property management team.

Qualifications:
Experience:

2+ years of experience in property management or real estate support roles (preferred).

Familiarity with Buildium or other property management software is a plus.

Skills:

Strong verbal and written communication skills.

Proficient in Microsoft Office Suite and Google Workspace.

Excellent organizational skills with attention to detail.

Ability to prioritize tasks and meet deadlines.

Requirements:

Stable internet connection and a quiet workspace.

Availability during EST working hours.

Willingness to learn and adapt to new tools and processes.

Why Join Us?
Work in a collaborative and supportive environment.

Opportunity to grow your skills in property management.

Flexible remote work with performance bonuses.

If you’re proactive, reliable, and passionate about property management, we’d love to hear from you! Apply today with your resume and a brief introduction.