HR Specialist

Overview
The HR Outsourcing Manager will partner closely with the Accounts Offshore Team to provide comprehensive human resources support for outsourced, seconded, and project-based employees. This role ensures the effective management of staffing, onboarding, retention, performance, compensation, employee relations, and compliance with labor laws and company policies.
Key Responsibilities
Talent Acquisition & Retention
Develop and implement recruitment, testing, and interview programs for outsourced positions.
Manage candidate selection, onboarding, and orientation processes.
Conduct and analyse exit interviews to identify areas for improvement in retention and engagement.
Employee Development & Relations
Design and conduct orientation and training programs to prepare employees for assignments.
Support career development initiatives and ensure clear communication of performance expectations.
Foster positive employee relations and serve as a key contact for HR-related concerns.
HR Operations & Administration
Maintain up-to-date job descriptions and requirements for outsourced, secondment, and project-based roles.
Oversee payroll processes, timesheet verification, overtime monitoring, leave management, and benefits administration.
Direct the processing of employee benefits and claims efficiently and accurately.
Performance Management
Implement planning, monitoring, and appraisal systems for outsourced employees.
Coordinate performance feedback and work quality assessments with client teams.
Compliance & Recordkeeping
Ensure compliance with labor laws and government regulations relevant to outsourced and project-based staff.
Represent the organisation in dealings with labor and government agencies as needed.
Maintain comprehensive and organised HR records through effective filing and retrieval systems.
Strategic HR Support
Contribute to the continuous improvement of HR policies, programs, and practices to support organisational goals.
Collaborate with management on HR strategies that enhance the performance and engagement of outsourced teams.
Perform other HR-related tasks as may be assigned by management.