Amazon Brand Support Specialist – Work with Top Toy & Game Brands

About the Role

Seller Fuel (dba Toy Launch) is hiring a Brand Support Specialist to assist our Brand Success Managers (Russel & Kyle) in managing Amazon and Shopify clients.

You’ll be part of a collaborative two-person support team working directly with the Brand Success Managers to ensure smooth client operations, consistent communication, and on-time deliverables.

This role is perfect for someone who thrives on structure, enjoys solving operational challenges, and wants to grow in the eCommerce agency space. You’ll handle reporting, data analysis, and backend coordination—so the Brand Success Managers can focus on client strategy and growth.

We value Fun, Upbeat energy, Efficiency, and a Limitless mindset—and we’re looking for someone who embodies those values in their daily work.

What You’ll Do

Daily Workflow (Approx. 8 hours per day):
Client Updates (1 hr/day)
- Send weekly status updates to 4 assigned clients, summarizing key wins, progress, and next steps.
Audit & Data Gathering (3 hrs/day)
- Audit 2 client accounts daily—monitoring sales, performance metrics, ads, and listings.
Inventory Recommendation (1 hr, biweekly)
- Prepare restock and inventory recommendations using account data and sales velocity trends.
Client Messages & Task Delegation (1 hr/day)
- Respond to client inquiries in ClickUp, coordinate with internal teams (Creative, PPC, Catalog), and ensure follow-through.
Meeting Support (2 hrs/as scheduled)
- Attend client or internal meetings, take notes, and send concise meeting summaries.

How You’ll Work With the Team
You’ll be paired directly with a Brand Success Manager (Russel or Kyle) and together you’ll co-manage up to 20 client accounts.

You handle:

- Admin and operational groundwork (updates, audits, data, inventory drafts).
- Coordinating client communications through ClickUp and email.
- Preparing reports and summaries before client meetings.


Your Brand Success Manager handles:

- Client strategy, live meetings, and decision-making.
- Reviewing your reports and finalizing recommendations.
- You’ll also collaborate cross-functionally with our Creative, SEO, Catalog, and PPC teams to make sure every task supporting your assigned accounts gets done on time.

What We’re Looking For
- 1–2 years of experience in a marketing, Amazon, or eCommerce support role
- Strong familiarity with Amazon Seller Central and spreadsheets (Google Sheets / Excel)
- Solid communication skills — written and verbal English
- Highly organized, detail-oriented, and able to manage multiple priorities
- Comfortable with ClickUp or similar project management tools
- Positive, proactive, and thrives in a fully remote team environment
- Able to work US business hours (PST overlap required)

Technical Requirements
- Personal computer with at least 16GB RAM and Ryzen 5 / i5 12th Gen or above
- Dual monitor setup
- Stable internet connection (minimum 100 MBPS)
- High-quality microphone and camera (must be on during meetings)

Perks & Work Setup
- 100% remote
- Work closely with experienced Brand Success Managers
- Collaborative, supportive culture with room to grow
- Learn Amazon operations, marketing, and client management inside a top-performing agency
- Contribute to a mission-driven company that supports children with learning needs through our brand LakiKid

Why You’ll Love Working With Us
We believe people do their best work when they’re supported, appreciated, and having fun.

What We Offer:
- Fun & connected culture: Monthly virtual happy events and an annual in-person retreat in the Philippines
- Monthly wellness challenge with prizes
- Quarterly bonus of up to 25% of your monthly salary based on performance
- 15 paid time-off (PTO) days per year (120 hours), accruing monthly
- Paid holidays throughout the year
- Health benefits (HMO) after the probationary period
- Annual reimbursement of up to $200 for approved work-related tools (monitor, headset, Wi-Fi, etc.)
- Fully remote setup – work from anywhere with a stable internet connection
- We don’t just build brands — we build careers. You’ll join a team that values growth, communication, and purpose.


About Seller Fuel & Toy Launch

Seller Fuel LLC is a full-service eCommerce agency helping toy and game entrepreneurs launch and scale their brands on Amazon and Shopify.

Our in-house brand, LakiKid, supports children with Autism, ADHD, and Sensory Processing Disorder and is featured in over 300 U.S. venues through partnerships like KultureCity’s Sensory Inclusive Initiative.
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How to Apply

Step 1: Apply with exactly 7 Apply Points on OnlineJobs.ph

Step 2: In your first reply, please answer all 7 questions below (applications missing any will not be reviewed):

1. Years of Amazon Seller Central experience
How long have you been directly managing or supporting Seller Central accounts (not just general eCommerce work)?

2. Number of Amazon accounts you’ve managed or supported simultaneously
Specify how many accounts you’ve handled at once, and what your primary responsibilities were (e.g., listings, shipments, reporting, PPC coordination).

3. One brand or project you helped improve within Amazon
Describe what you worked on (e.g., catalog fix, keyword ranking improvement, listing optimization, FBA shipment coordination) and what measurable results you achieved.

4. Expected monthly salary (in USD)
Please provide your rate expectation based on full-time work (40 hours/week).

5. Availability and preferred working hours (PST overlap required)
Confirm your daily working schedule and time zone.

6. One fun fact about yourself
Something that shows your personality or curiosity outside of work.

7. Why you’d thrive working with Toy & Game brands on Amazon
We work with creative, compliance-heavy toy and game brands — explain why you’d be a great fit for this kind of agency environment.

<IMPORTANT> Attach your CV/resume or include a link (Google Drive, Dropbox, etc.) at the end of your reply.

< Join a team where communication drives trust, support builds success, and your work directly impacts how top toy and game brands grow on Amazon. >