LDR Team Manager

Company Overview

Join the leader transforming healthcare waste management across America.

MedPro Disposal is the nation's largest privately-held medical waste management company, serving 35,000+ providers across 48 states in a $2+ billion market. Since 2009, we've been the trusted partner helping healthcare facilities save up to 30% on waste management costs while maintaining 99% on-time service.

What we do: We lead with comprehensive medical waste disposal solutions, plus pharmaceutical waste management, secure document destruction, and compliance training services—all powered by innovative technology and a client-first approach.

Why it matters: We handle the critical but complex challenge of medical waste management so healthcare providers can focus on what they do best: delivering exceptional patient care.

Our impact: From physician practices to hospitals, dental offices to long-term care facilities, we're trusted advisors and strategic partners—not just vendors. We combine proven expertise with environmental responsibility and comprehensive protection to solve complex operational challenges.

Ready to grow with us?
Join a fast-scaling, mission-driven company where we Do The Right Thing, roll up our sleeves with a "figure it out" attitude, and win as a team. We're building something meaningful—making healthcare safer, more compliant, and more efficient—one client at a time.

Position Overview:

We are seeking an experienced Lead Generation Team Manager (LDR Team Manager) to lead, coach, and scale our remote Lead Development Representative (LDR) team. This leader will play a critical role in driving top-of-funnel activity, improving lead quality, and ensuring our sales pipeline consistently supports MedPro’s aggressive growth goals.

The ideal candidate is a data-driven, hands-on leader with a proven track record in outbound lead generation, performance management, and process optimization—particularly within a fast-paced BPO or inside sales environment.

You will manage a team of high-performing LDRs who connect with healthcare providers, identify business opportunities, and deliver qualified leads to our U.S.-based Sales team.

Key Responsibilities:
-Lead, train, and motivate a remote team of Lead Development Representatives (LDRs) to achieve individual and team -performance metrics.
-Oversee daily operations of the LDR team, including call performance, lead conversion, data quality, and CRM accuracy.
-Implement and optimize processes for prospecting, outreach cadence, and lead qualification to maximize efficiency and ROI.
-Monitor key KPIs such as calls per day, contact rates, lead quality, and conversion rates; hold the team accountable for meeting these metrics, and provide actionable feedback and weekly performance reports.
-Conduct regular coaching sessions and performance reviews to improve communication skills, sales acumen, and CRM discipline.
-Collaborate closely with Sales Managers and Marketing to ensure strong alignment on target markets, messaging, and campaign execution.
-Analyze team performance data to identify trends, training needs, and opportunities for continuous improvement.
-Recruit and onboard new LDRs, ensuring a strong team culture centered on accountability, collaboration, and results.
-Ensure compliance with company standards, lead handling protocols, and communication best practices.

Qualifications:
-Minimum 2–4 years of experience in outbound lead generation, inside sales, or BPO operations.
-Minimum 3–5 years of leadership or supervisory experience, preferably managing lead generation or sales development teams.
-Proven success in meeting or exceeding lead conversion and performance goals.
-Strong understanding of CRM tools (Salesforce preferred) and data-driven performance tracking.
-Excellent English communication skills—both verbal and written—with a focus on clarity, professionalism, and motivation.
-Highly organized, analytical, and process-oriented, with strong attention to detail.
-Goal-driven leader with a proactive mindset and the ability to thrive in a fast-paced, remote environment.
-Experience in U.S. healthcare, waste management, or B2B services is a plus.

Compensation & Benefits:
Hourly Rate: $4-6/hour (depending on experience and leadership skills)
Performance-based incentives and team bonus opportunities
Weekly pay
Paid time off and U.S. holidays
Long-term remote role with growth potential within a U.S.-based organization
Work anniversary bonuses
Collaborative and performance-driven culture focused on professional development and results

Technical Requirements:
Personal laptop or desktop (i5 5th gen or AMD equivalent, 8GB RAM minimum)
Stable primary internet connection (at least 25-30 Mbps) + backup internet source
Noise-canceling headset and quiet, dedicated work environment

Application Process
1. Submit your most updated resume to all of these emails:
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2. Shortlisted candidates will complete a brief criteria skills assessment after the initial interview.

EEO Statement:
MedPro Disposal is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We encourage individuals from all backgrounds to apply.