Virtual Assistant (for Canadian Company)

Feel Fabulous Mobile Spa brings upscale spa experiences directly to our clients! As one of Canada’s top beauty event planning companies, we operate in 8 cities across Canada, specializing in creating upscale spa-themed events for both kids and adults.

Our events range from birthday parties for kids and teens to corporate wellness programs, brand activations, bachelorette parties, bridal showers, baby showers, and private celebrations. We pride ourselves on providing a stress-free, luxurious, and memorable experience every time.

Visit our website at ---------- to see who we are and what we do!


About the PERMANENT Position:

We’re seeking a Full-Time, Permanent Virtual Assistant / Customer Experience & Events Coordinator who can wear multiple hats: inbound sales representative, receptionist, event coordinator, and administrative assistant.

You’ll be working directly with clients and staff across Canada, helping plan spa events, handle inquiries, and make sure everything runs smoothly from start to finish.

Your primary role will include:
--Responding to client calls and emails
--Planning and coordinating event details with clients
--Communicating with staff across multiple cities
--Performing various administrative and scheduling tasks

This is a remote, full-time position (40 hours/week). We are looking for someone to start immediately. Hours worked will be verified using employee monitoring software.


Requirements:
--Availability: Must be available to take calls and communicate with clients and staff between 11:00 AM – 9:00 PM EST, Thursday to Monday (40 hours per week)
--English Proficiency: Exceptional written and spoken English skills are mandatory (excellent grammar, spelling, and sentence structure).
--Typing Speed: 50+ WPM preferred.
--Technical Skills: Proficient with Word/Excel (or Pages/Numbers for Mac users).
--Equipment: Reliable computer, internet connection (plus backup), and smartphone.
--Work Environment: Quiet, private home office setup.
--Personal Traits: Highly organized, detail-oriented, and capable of managing multiple tasks efficiently.
--Personality: Friendly, upbeat, and professional phone manner - someone who can “smile through the phone” and create genuine rapport with clients.
--Commitment: Must be able to commit to the role long-term for at least 1 year (2+ years preferred).
--Learning Mindset: Eager to study and master our products, services, and pricing structure.
--Overtime: Willing to work overtime as needed (overtime pay will always be paid)


Preferred but Not Required:
--Experience with Payworks or other payroll systems
--Familiarity with Asana or other project management tools
--Experience using RingCentral or other VOIP phone systems
--Knowledge of HoneyBook or QuickBooks
--Comfort using Zoom or other video communication tools
--Possess Social Media or Graphic Design Skills


PLEASE COPY AND PASTE THESE QUESTIONS, ALONG WITH YOUR ANSWERS THESE QUESTIONS IN YOUR APPLICATION:

1. Expected starting monthly salary:

2. What do you feel would be a fair monthly salary once you are fully trained and proficient in the role?

3. Please tell us why you would like to work for our company and why you are a good fit for the role! Please do not use any AI for your reply :-)


*****PLEASE SEND US A DROPBOX OR GOOGLE DRIVE LINK OF YOUR RESUME*****
***If you happen to have a video or voice recording sample, it would be great if you can send too***