E-Commerce & Customer Service Assistant for Maison Flame

Website: ----------

Maison Flame is looking for a motivated, detail-oriented individual to help us improve our online store and enhance our customer experience.

Your main responsibilities will include:

Uploading and managing new products on our Shopify store

Providing customer service support — answering calls, replying to emails, and assisting customers with questions about products, orders, and shopping

Offering creative suggestions to improve website design, navigation, and overall customer experience

Managing and setting up email marketing campaigns in Klaviyo

Assisting with SEO optimization to help increase online visibility

Requirements:

Proven experience with Shopify and e-commerce product management

Knowledge of Klaviyo and email marketing automation

Excellent written and spoken English (fluency required)

Strong communication and problem-solving skills

A good eye for design and user experience

Reliable, organized, and proactive

Nice to Have:

Experience with customer service tools or CRM systems

Basic understanding of branding and marketing strategy

If you’re passionate about e-commerce, love helping customers, and enjoy improving online stores, we’d love to hear from you!

???? How to Apply:
Please share your portfolio, past Shopify or Klaviyo projects, and a brief note on how you could make Maison Flame better.