Virtual Assistant

About Us:

We are a growing car rental company that prides itself on providing top-quality service and smooth rental experiences for our customers. As we continue to expand, we’re looking for a proactive, organized, and customer-focused Virtual Assistant with experience using GoHighLevel to join our team.

Responsibilities:

? Communicate with customers via phone, text, and email regarding rental inquiries and payments
? Manage and update leads within GoHighLevel CRM
? Convert cold and warm leads into active renters through consistent follow-up
? Respond promptly to rental ads and customer messages
? Send payment reminders and follow up with clients for renewals or balances
? Collect and organize renter information and documents
? Support marketing and sales tasks through GoHighLevel workflows

Requirements:

???? Proven experience using GoHighLevel (CRM setup, automations, pipelines, SMS campaigns, etc.)
???? Excellent English communication skills (spoken and written)
???? Professional, reliable, and detail-oriented
???? Comfortable handling calls and messages with customers
???? Ability to work independently and meet deadlines
???? Experience in car rental, automotive, or customer service industries is a plus