Medical Systems (EMR) Trainer

Company Information:

At California Dermatology Institute, a leading medical Dermatology practice we understand the importance of good skincare and are committed to providing our patients with high-quality care in a pleasant and professional atmosphere. Our board-certified dermatologists, physician assistants and staff are dedicated to providing the best treatment for all aspects of skin concerns utilizing the most advanced technology available for the best possible care and outcome for our patients. We are seeking an part time, experienced Medical Systems Trainer who will be responsible for the following job responsibilities.


Job Responsibilities:

Provides individual and group based EHR training to staff members virtually.
Provides real time virtual training assistance to end users
Communicates with, trains and support system super-users
Works with individual staff members and managers to evaluate their information technology needs, use and ability
Works collaboratively to continuously update training materials to reflect current practice and workflows for various training needs which may include:
- New user training
- Refresher and ongoing training
- Workflow-based trainings
- Helpful hints, tips, and FAQs
- Participates in planning, training and implementation of system upgrades and new features

Subject Matter Expertise:
Maintains up-to-date expertise on the operation and application of the EMR system.
Has a working knowledge of key indicators, standards and processes related to EMR systems.

Project Support Responsibilities:
Assists with customization of the EHR for workflow support
Documents EHR workflows to reflect recommended practices

Education/Experience:
1-2 years experience in health information technology/health information management, or equivalent experience working with EHRs, ezDerm and/or Epic preferred.

Desired Skills:
Excellent interpersonal skills, can work collaboratively with diverse personalities
Self-learner with ability to easily learn new software
Ability to prioritize and complete multiple tasks
Understanding of clinical work flow and technology needs
Strong understanding of HIPAA and its application in outpatient practice
Possesses practical experience using technology to support patient care
High integrity and trustworthiness
Language Skills: Ability to effectively present information and respond to questions and requests co-workers, and others as necessary.