Assistant Sales Manager

Job Title: Assistant Sales Manager
Company: A Florida-Based Freight Brokerage
Location: Remote

About Us

We are a Florida-based freight brokerage specializing in domestic shipments. We are committed to providing a seamless customer experience through excellent service and cutting-edge technology. As a growing logistics company, we pride ourselves on offering tailored solutions for our clients, building lasting partnerships, and staying ahead of industry trends. Join our dynamic team and be part of a company that values collaboration, growth, and customer satisfaction.

Job Description

We are looking for a detail-oriented and motivated Assistant Sales Manager to support our Sales Manager with managing client relationships, streamlining sales processes, and ensuring customer satisfaction. This is an exciting opportunity to work with a forward-thinking logistics company and contribute directly to our success.

Key Responsibilities

Manage and build relationships with existing clients, ensuring satisfaction and retention.
Coordinate sales activities, track key metrics, and ensure timely follow-ups with clients.
Collaborate with the operations team to ensure smooth communication and service delivery.
Provide customers with daily freight updates in Rose Rocket (TMS); before 9:00 AM, mid-day, and before EOD (5 PM).
Manage customer orders in Rose Rocket software (TMS), uploading LTL (Less Than Truckload) documents, such as PODs (Proof of Delivery), inspection certificates, and detention certificates.
Invoice customers for services rendered.
Track all LTL payments in a dedicated workbook.
Add customer orders into Rose Rocket software (TMS) and ensure accuracy.
Set up additional insurance for customers’ freight when necessary.
Provide quotes for LTL shipments using Omega (website for LTL shipments).
Assist with other ad hoc projects as assigned by the Sales Manager or leadership team.

Requirements

Strong communication skills, both written and verbal, with the ability to communicate effectively with international clients.
Ability to multitask, prioritize, and stay organized in a fast-paced environment.
Problem-solving skills with a customer-first mindset.
A proactive attitude, with a strong sense of initiative.
Ability to work independently and as part of a team.

Preferred Qualifications

Experience in freight brokerage, logistics, or customer service roles.
Knowledge of LTL shipments and related documentation.

Why Join Us?

Competitive salary and benefits package.
Opportunities for career development and growth within the company.
A collaborative and supportive work environment.
Work with a fast-growing company that values innovation and excellent customer service.

How to Apply

Interested candidates are encouraged to reply with their resume and a cover letter outlining why you would be a great fit for the Assistant Sales Manager here in the platform.

We look forward to hearing from you!