Personal/ Eccomerce Assistant

About the Role

We’re looking for a highly organised and adaptable Personal Assistant to support the Founder of a growing e-commerce brand. This role involves assisting with a wide range of daily tasks — from administrative and logistical coordination to project support and product operations. You’ll play a key role in helping the founder stay efficient, organised, and focused on business growth.

Responsibilities

Provide day-to-day administrative and operational support to the founder. Manage and prioritise ad-hoc tasks, emails, and schedules efficiently. Assist with order logistics, supplier coordination, and shipment tracking. Conduct product or market research when requested. Organise digital files, update spreadsheets, and maintain accurate records. Communicate clearly with vendors, customers, and partners when needed. Support with social media tasks, product uploads, and website updates as required. Anticipate the founder’s needs and take initiative to solve problems before they arise.

Requirements

Strong understanding of English (written and verbal) — clear and professional communication is essential. Adaptable and quick to learn — comfortable working in a fast-moving environment with changing priorities. Highly organised, detail-oriented, and proactive. Basic understanding of e-commerce operations, logistics, and online tools. Proficiency in Google Workspace (Docs, Sheets, Drive) or Microsoft Office. Comfortable using Shopify, Slack, Notion, or similar platforms (preferred but not essential). Ability to work independently and handle confidential information with discretion.

Ideal Candidate

You’re a self-starter who enjoys variety, takes ownership of tasks, and can quickly understand new systems and processes. You thrive in a fast-paced environment and want to be part of a growing e-commerce brand where no two days are the same.

Employment Details

Type: Full-time / Please let me know how many days a week you would like to work/ hours