Data Migration Specialist

ManageCasa is a modern, all-in-one property management platform built for HOAs, community associations, and rental property managers. Our mission is to simplify property management through innovative technology and exceptional human support.

We’re looking for a Data Migration Specialist who will play a key role in helping new customers transition their data into the ManageCasa system, ensuring a smooth, accurate, and timely onboarding process.


Role Overview
The Data Migration Specialist will be responsible for managing and executing customer data migrations from legacy systems into ManageCasa. This role requires both technical expertise and excellent communication skills, as you’ll collaborate closely with customers, onboarding specialists, and project managers to ensure a seamless experience.

You’ll investigate, identify, and resolve data-related issues, ensuring data integrity and successful customer adoption of the ManageCasa platform.

Key Responsibilities
• Lead and support end-to-end customer data migration projects into ManageCasa.
• Work directly with customers to understand their data structure and migration requirements.
• Identify, analyze, and resolve data inconsistencies or format issues prior to import.
• Use internal tools to map and import data accurately into ManageCasa’s database.
• Collaborate with Onboarding and Project Managers to ensure a smooth and timely integration process.
• Communicate progress clearly and proactively with both customers and internal teams.
• Perform data validation and quality assurance checks post-migration.
• Troubleshoot and resolve any technical data issues that may arise during onboarding.
• Document processes, maintain migration logs, and suggest improvements for efficiency.


Qualifications
• 2+ years of experience in data migration, implementation, or technical support, ideally in a SaaS environment.
• Strong technical skills and understanding of databases, Excel/CSV, and data structures.
• Familiarity with property management, accounting, or CRM software preferred.
• Excellent communication and problem-solving skills.
• Ability to work directly with customers to resolve data issues professionally and clearly.
• Strong attention to detail and commitment to data accuracy.
• Team player with a proactive attitude and ability to manage multiple projects at once.