Dispute Manager

We’re looking for an A-player Dispute Manager with deep experience in Shopify Payments, PayPal, and Stripe.
You’ll handle chargebacks end-to-end, build winning evidence, track results, and improve our chargeback win ratio.

Only apply if you have 5+ years hands-on experience with Shopify Payments & PayPal disputes.

Your Role:

Manage disputes and chargebacks (Shopify, PayPal, Stripe).

Build strong evidence packs (POD, ToS, comm logs, etc.).

Track dispute metrics & continuously improve win-rate.

Please include examples of dispute resolutions, improved chargeback ratios, and the platforms you’ve worked with (Shopify, PayPal, Stripe, Shopify Payments).