Advisory Services Coordinator

ADVISORY SERVICES COORDINATOR
Are you a natural organiser who thrives on keeping projects running smoothly and loves making systems work beautifully behind the scenes?
This is a fantastic opportunity to join the Social Impact Hub, an innovative Australian B Corp. You’ll be part of a dynamic, purpose-driven team dedicated to driving positive change across the social impact sector.
In this role, you’ll support our Advisory Services team to deliver high-quality consulting projects for a wide range of clients — from social enterprises and not-for-profits to corporates and government — all working to create a more equitable and sustainable world.

Key information
Position title: Advisory Services Coordinator
Location: Fully remote, working on AEST time
Terms:
Contract Role
Contractor provides own insurances
Work hours – 7.5 hours/day Sydney Hours
Must be contactable Monday to Friday - 9am – 5pm
Australian holidays/public holiday schedule applies
Contractor Rates – up to AUD $35,000 per annum (~110,000 pesos per month)
EFT: Full time or part time (75%)

Organisational Purpose
To mobilise people, organisations and capital for good. Through advice, education, mobilising funding and ecosystem building, we build capacity to amplify impact.

Social Impact Hub values
We are a small, hard-working and passionate team at the Social Impact Hub. We seek someone who fits our values and culture. Our values are:
We have our finger on the pulse
We’re truly collaborative
We keep it real
We push the boundaries of what’s possible

Role Description
Role purpose

The Advisory Services Coordinator plays a key role in supporting the delivery of client projects and the smooth operation of the Advisory Services team. This role ensures our projects run efficiently, our clients have an exceptional experience, and our systems and data are accurate and up to date.
Working closely with the Director of Advisory Services, you’ll provide coordination, project administration, CRM management, reporting, and business development support. You’ll also liaise with our network of consultants — the Professional Impact Network (PIN) — and help ensure our client engagements are delivered seamlessly.
This is an ideal role for someone who loves bringing order to complexity, has excellent attention to detail, enjoys working in a small, high-performing team, and wants to contribute to a more impactful world.

Key working relationships
Internal:
Advisory team
Marketing team
Education team
Professional Impact Network

External:
Existing Social Impact Hub clients
Prospective Social Impact Hub clients
Existing and potential Social Impact Hub funders

Key Responsibilities
Responsibilities include:
* Support the end-to-end delivery of advisory projects, including project setup, client communications, contracts, invoicing, and milestone tracking.
* Manage and maintain our CRM (Zoho), ensuring data accuracy and supporting the development of dashboards and reports.
* Support business development activities — identifying leads, maintaining pipelines, preparing proposals, case studies, and capability materials.
* Coordinate client and consultant onboarding, including contracting, information management, and logistics for meetings and workshops.
* Support data management and reporting, including quarterly activity and impact reports.
* Assist with content creation for marketing, newsletters, and case studies.
* Contribute to continuous improvement by helping optimise our systems, tools and templates.
Optional: Manage smaller advisory projects independently as skills develop.

What we're looking for
Essential
* Advanced Proficiency in English is a pre-requisite.
* Minimum 5+ years’ experience in a similar role – experience in coordinating / managing projects.
* Demonstrated experience in client /customer service, stakeholder engagement, or project delivery in a professional or impact setting.
* Understanding of project management fundamentals – planning, status reporting, action tracking, and follow up.
* Demonstrated experience managing multiple responsibilities with competing deadlines.
* Excellent time management and self-organisation skills with the ability to manage competing priorities.
* Proficiency in preparing reports, presentations, and other deliverables for internal or external audiences.
* Ability to work effectively independently and in a team environment, with evidence of collaboration and contribution to shared outcomes.
* Strong written and verbal communication skills, with the ability to adapt style to different stakeholders.
* Professional client etiquette.
* Service and results oriented with strong attention to detail, organisation and prioritisation across multiple accounts/projects
* CRM literacy, strong IT and knowledge management skills, and ability to learn new systems (we use Zoho One) and processes.
* Confident in Excel, PowerPoint, template development, and change control – willing to research and self-teach new skills.

Desired
* Knowledge of the social sector and at least one of the Social Impact Hub’s areas of work is preferred (i.e. impact investing, enterprise education, social enterprise development, impact measurement, philanthropy, corporate social responsibility).
* Master’s Degree or MBA or Tertiary studies in Social Impact or equivalent
* Familiarity with Zoho One

What you'll get
We offer meaningful work, flexibility, and a supportive, mission-driven culture.
Social Impact Hub tea ---------- mbers will have access to:
* A comprehensive learning and development program, including monthly training and an annual individual learning and development budget. As a learning organisation, we take learning seriously and there are plenty of amazing experts to learn from, and programs to participate in.
* A dynamic and supportive work environment where you can make a difference
* A buddy/mentor amongst the team
* A career pathway to progress into Project Management roles.

A detailed position description can found here: ----------

All queries in relation to this role should be submitted through the query form in the first instance, which can be found here: ----------

If you would like to express your interest in the role - please complete the Google form and submit a copy of your CV and a covering letter addressing the requirements of the role here: ----------