Virtual Property Manager

We’re seeking a detail-oriented Virtual Property Manager to help manage our portfolio of shared living spaces and rental homes.
You’ll oversee daily operations, tenant communications, turnovers, vendor coordination, and system updates across multiple properties — all from your computer.

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???? 1. Move-Out & Turnover Management
• Guide residents through move-out via PadSplit app.
• Request and review room condition photos.
• Coordinate cleaning crews and confirm readiness with before/after photos.
• Apply cleaning or rule violation fees ($50–$100).
• Submit room-reset requests for re-listing.
• Maintain a move-out log with AI templates for automated responses.

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???? 2. House Rule Enforcement & Resident Communication
• Respond promptly to issues (smoking, pets, noise, cleanliness).
• Use pre-written AI message templates for consistent communication.
• Add violation notes and fines to rent roll tracker.
• Send monthly property-wide rule reminders.

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???? 3. Smart Lock & Access Code Management
• Maintain detailed code log by property and door type.
• Update and reset codes as needed (TEEHO systems, etc.).
• Provide clear access instructions to residents and vendors.
• Notify maintenance of lock or battery issues.

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???? 4. Vendor & Maintenance Coordination
• Communicate with vendors (plumbing, HVAC, lawncare, cleaning).
• Schedule and confirm work with photos and completion notes.
• Track vendor visits and categorize by service type.
• Maintain recurring service schedules (e.g., cleaning, lawncare).

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???? 5. PadSplit Platform Integration
• Manage room listings, rent rolls, fines, and support tickets.
• Track occupancy and resident status in one dashboard.
• Submit and document all PadSplit support communications.

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???? 6. Resident Wellness & Retention
• Send monthly appreciation or motivational messages.
• Track satisfaction with polls or feedback forms.
• Offer transfer options between properties when available.
• Use reminders for birthdays or milestones (optional).

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???? 7. Financial Tracking & Reporting
• Maintain property-level P&L sheets.
• Log cleaning fees, fines, and vendor invoices.
• Update expense ledgers and integrate with QuickBooks or Excel.

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?? 8. Legal & Compliance Documentation
• File and organize incident reports (fraud, evictions, police reports).
• Maintain a secure digital folder for ID copies and evidence.
• Draft AI-generated summaries for legal or insurance follow-up.

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???? 9. Insurance & Claim Management
• Track claims per property, insurer, and adjuster.
• Store all communications, invoices, and photos.
• Update repair completion checklists for reimbursement.

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???? 10. Property Presentation & Marketing
• Maintain professional listing templates and updated photos.
• Upload verified property details and pricing.
• Refresh room descriptions using AI tools for better engagement.