Two Appointment Setters for Digital Marketing Agency

Compensation:
Base: $100 USD per week
Bonus: $50 USD for every qualified showed appointment
On-Target Earnings (OTE): $800 – $1,200 USD per month (based on 10–15 qualified shows weekly; top performers can exceed $1,500+)

About New Spark Plug
New Spark Plug helps auto repair shops keep their technicians fully booked two weeks in advance through precision-driven Google Ads campaigns and custom lead funnels. Our system consistently delivers high-quality leads around 5–10 new leads daily — and we’re expanding our outreach team to help convert those into qualified appointments.

Position Overview

We’re seeking a confident, motivated Appointment Setter to engage auto repair shop owners who opt in through our ads. Your role is to contact them promptly, qualify them using our script, and book appointments for our sales team — while ensuring those appointments show up.

If you also have experience DM’ing leads (Facebook, Instagram, SMS) to nurture and book additional appointments, that’s a strong plus — and may qualify you for performance bonuses.

Key Responsibilities
- Speed-to-Lead: Call new leads within 5 minutes of opt-in to maximize connection rates.
- Script Mastery: Deliver the proven New Spark Plug script confidently to qualify prospects and build rapport.
- Qualify & Book: Identify fit and schedule same-day or next-day calls with our Consultants.
- DM Outreach: Engage leads through Facebook Messenger or ---------- to increase booked appointments and revive inactive ones.
- Confirm Attendance: Call and text prospects 24 hours and 1 hour before their appointment to confirm attendance.
- CRM Updates: Record all lead interactions and notes accurately inside our GoHighLevel (GHL) CRM.
- Follow-Up & Recovery: Reconnect with no-shows and unresponsive leads to rebook them.
- Reporting: Share daily results — dials, contacts made, booked calls, and show-ups.

Daily Workflow
- Call new inbound leads from ads (5–10 per day)
- Run 5–10 minute qualification calls using the provided script
- Book and confirm appointments in the calendar
- Use SMS or DM follow-ups to maximize show rates
- Update CRM and report metrics to the team

Requirements
- Excellent spoken English (neutral or US accent preferred)
- 1+ year experience in appointment setting, cold calling, or inside sales
- Comfortable on the phone — confident, clear, and friendly tone
- Strong organizational skills and CRM familiarity (GHL experience a plus)
- Proactive communicator who enjoys fast-paced work
- Experience with Facebook Messenger / DM follow-ups is a big plus
- Reliable Wi-Fi, quiet workspace, and availability during US business hours

Next Steps
- Please send a quick loom introducing yourself and call your setting experience