Cold Caller

Job Description: Cold Caller for Commercial Real Estate Loan Refinancing
Position Title: Cold Caller
Location: Remote
Hours: 20-25 hours per week
Compensation: $300/month base pay + performance-based bonuses for warm lead generation
Employment Type: Part-Time, Contract
Company Overview:
Our company specializes in providing tailored refinancing solutions for commercial real estate owners, helping them optimize their financial portfolios by securing favorable loan terms. We are seeking a dedicated and results-driven Cold Caller to join our dynamic team, contributing to our mission of connecting property owners with opportunities to refinance their outstanding loans. This role is ideal for a professional with strong communication skills and a passion for sales in the real estate and finance sectors.
Job Overview:
The Cold Caller will play a critical role in our lead generation process by reaching out to commercial real estate owners to discuss refinancing their existing loans. The primary objective is to convert cold leads into warm leads by engaging prospects in meaningful conversations, gathering essential information, and providing introductory details about refinancing options. This position requires exceptional English fluency, a professional demeanor, and the ability to build rapport quickly over the phone. The Cold Caller will work remotely, collaborating with our sales team to ensure a seamless handoff of qualified leads.
Key Responsibilities:
Conduct high-volume outbound calls to commercial real estate owners, introducing refinancing opportunities tailored to their needs. Engage prospects in professional, persuasive, and consultative conversations to assess their interest in refinancing and identify their financial goals. Collect and document key information, such as property details, current loan terms, and financial objectives, to qualify leads. Provide clear, concise, and accurate information about the benefits of refinancing, addressing initial questions and objections with confidence. Transform cold leads into warm leads by generating interest and establishing trust during the initial call. Log all call activities, lead statuses, and relevant notes in the company’s CRM system to ensure accurate tracking and follow-up. Meet or exceed weekly targets for call volume and warm lead generation, as defined by the sales team. Collaborate closely with the sales team to ensure warm leads are effectively transitioned for further nurturing and closing. Stay informed about basic commercial real estate trends, loan structures, and refinancing processes to provide credible and relevant information to prospects. Participate in regular tea ---------- etings and training sessions to refine calling techniques and stay updated on company offerings.
Requirements:
Bachelor’s degree in English, Communications, Business, or a related field. Minimum of 1-2 years of experience in sales calling, telemarketing, or a similar outbound calling role, preferably in real estate, finance, or a related industry. Fluent English speaking skills with minimal accent, exceptional verbal clarity, and professional phone etiquette. Basic understanding of algebra to comprehend and explain loan calculations, interest rates, and financial terms. Foundational knowledge of residential and commercial real estate concepts, including property types, loan structures, and refinancing processes. Strong interpersonal and communication skills, with the ability to build rapport and handle objections effectively. Self-motivated, goal-oriented, and able to work independently in a remote environment with minimal supervision. Comfortable using CRM software (e.g., Salesforce, HubSpot) and basic computer applications (e.g., Microsoft Office, Google Suite). Excellent organizational skills and attention to detail for accurate lead documentation and follow-up. Availability to work 20-25 hours per week with a flexible schedule, adhering to agreed-upon calling hours.
Preferred Qualifications:
Previous experience in the real estate or financial services industry, particularly in loan origination or refinancing. Familiarity with cold calling scripts, objection-handling techniques, and consultative sales approaches. Ability to adapt communication style to diverse prospects, including property owners, investors, and business professionals. Please include in your resume in your application, Please put in your resume title your favorite fruit. Knowledge of commercial real estate market trends and financing options. Experience working in a performance-driven environment with measurable targets and quotas.
Compensation & Benefits:
Base Pay: $300 per month for 20-25 hours per week. Bonuses: Performance-based bonuses for generating warm leads, with additional incentives for exceeding lead generation targets (details provided upon hiring). Flexible Schedule: Work remotely with the ability to set your own hours within the 20-25-hour weekly requirement, accommodating personal and professional commitments. Professional Development: Gain valuable experience in the commercial real estate and finance industries, with opportunities to refine sales and communication skills. Team Support: Access to training, scripts, and ongoing support from the sales team to ensure success in the role.
Performance Expectations:
The Cold Caller is expected to take cold leads and convert them into warm leads by providing accurate, compelling information about refinancing opportunities and collecting relevant details during calls. A successful Cold Caller will demonstrate the ability to engage prospects, overcome initial objections, and generate interest in refinancing. The title of your resume should read your favorite fruit in quotations. For instance, “Peach”. Performance will be evaluated based on the number of warm leads generated, the quality of information gathered, and adherence to call volume targets. The role requires a proactive approach to meeting weekly goals and maintaining a high level of professionalism in all interactions.
Work Environment:
This is a fully remote position, allowing the Cold Caller to work from their preferred location. Candidates must have access to a reliable phone, high-speed internet, and a quiet workspace conducive to making professional calls. The company will provide access to a CRM system, call scripts, and training materials to support success in the role.
Note: Only candidates with fluent English speaking skills and minimal accent will be considered for this position. We are looking for individuals who can represent our company professionally and effectively in every call.