E-Commerce Operations Manager (Shopify) – Full-Time, Long-Term

We are a fast-growing lifestyle brand for gardening enthusiasts based in Germany. We create high-quality apparel, personalized gifts, and home & garden products for people who love spending time in their garden.

We’ve built a 7-figure Shopify store with a loyal customer base and strong brand identity — now we’re looking for a hands-on Operations Manager to join our team and take ownership of daily execution so the founder can focus on growth and creative strategy.

About the Role
This is a key leadership role working directly with the Founder. You’ll be the person who makes sure everything gets done — from product launches to marketing campaigns to supplier coordination. If you love structure, communication, accountability, and problem-solving — and want to help a growing D2C brand scale efficiently — this role is for you.

Your Mission
Turn ideas and strategies into execution. You’ll manage the people, systems, and processes that keep the business running smoothly.

Your Responsibilities
-Team & Project Management - Coordinate and manage all freelancers (designers, email specialists, shopify manager, product manager, etc.)
-Translate the founder’s ideas into actionable briefs, timelines, and deliverables
-Maintain a central project management system
-Follow up and ensure deadlines are met — without micromanagement
-Operations & Supply Chain - Oversee supplier communication, production timelines, and fulfillment coordination
-Work with the product manager to handle new product launches and creative requirements.
-Identify and solve operational bottlenecks before they reach the founder.
-Identify, interview and hire new freelancers to take care of certain areas/tasks of the business.
-Marketing & Launch Execution - Turn strategic campaign ideas into ready-to-launch assets (emails, creatives, pages, etc.)
-Coordinate product launches and promotions across Shopify, Klaviyo, and social channels
-Ensure brand consistency and timely execution across all marketing activities
-Process Improvement & Reporting - Optimize workflows and SOPs for recurring tasks
-Suggest improvements in tools, processes, or communication to make the team more efficient

What You’ll Work Closely With
You’ll work directly with the Founder (CEO & Creative Director), whose focus areas are:
-Product and design strategy
-Paid ads (Facebook, Google)
-Creative testing and growth strategy
-Brand direction and campaign strategy

Your job is to take everything else — execution, coordination, organization, and follow-through — off his plate.

You’re a Great Fit If You…
-Have 3+ years of experience in e-commerce operations, project management, or as an integrator/operations lead for a Shopify brand
-Are extremely organized, reliable, and proactive
-Take initiative — you don’t wait for instructions, you create clarity
-Have excellent written and spoken English (German is a plus)
-Understand Shopify, Klaviyo, and Google Sheets
-Love building systems and optimizing how things get done
-Are comfortable working directly with the founder and managing multiple freelancers

Why Join Garten & Ich
-Long-term, stable position with room to grow
-Bonuses: Bonuses tied to KPIs: No caps, no complexity.
-Tools & learning: We’ll fund the tools/courses you need if they speed you up or improve quality.
-Autonomy: You’ll own execution end-to-end. Fewer meetings, fast decisions.
-Work directly with the founder of a 7-figure D2C brand
-Flexible remote schedule and trust-based work culture

Compensation
-Competitive salary based on experience
-13th-month bonus for long-term tea ---------- mbers
-Performance-based growth and bonus opportunities

How to Apply
Please send:
-A short introduction about yourself and your experience in e-commerce operations
-A brief description of a project or process you managed successfully
-Add the word "beetroot" somewhere in your application so I know you read everything carefully
-Your availability and desired monthly rate