Property Management VA

We are seeking a detail-oriented and proactive Virtual Assistant (VA) to support our property management team with rent roll administration and day-to-day tasks. The ideal candidate will have experience in real estate or property management, strong communication skills, and the ability to work independently with minimal supervision.
This is a long-term position.

Core Responsibilities:
- Manage and execute the full range of administrative duties required throughout the listing process — from organizing documents and scheduling key services to ensuring every detail is handled accurately and on time
- Oversee coordination for property preparation, including booking photographers, cleaners, and trades, while maintaining detailed checklists and timelines to track progress
- Assist with rent roll updates and data entry in property management systems (e.g. PropertyMe, REI Cloud)
- Monitor rent payments and follow up on arrears
- Prepare and send lease renewal notices and rent review letters
- Liaise with tenants and landlords via email or phone regarding rent-related queries
- Support property managers with routine admin tasks, including document preparation and CRM updates
- Ensure all tenant and property records are accurate and up to date
- Post/schedule on Facebook and Instagram
- Identify and collect landlord leads ( ---------- , FB Marketplace, etc)
- Perform email and SMS outreach to potential landlord clients
- Update CRM and lead tracker sheets daily

Requirements:
• 2+ years of experience in a virtual assistant or administrative role
• Fluent written and verbal English communication skills
• Experience in property management or real estate lead generation
• Detail-oriented with a strong ability to follow structured workflows, checklists, and established systems
• Resourceful problem-solver with the ability to take initiative and resolve issues independently
• Available to work regular business hours aligned with Australian Eastern Standard Time (AEST)(9:00 AM – 5:00 PM).
• Background in real estate, administrative support, or client service is strongly preferred
• Proficient with Google Workspace (Gmail, Drive, Sheets)
• Reliable high-speed internet connection and a quiet work environment

We look forward to reviewing your application.