Virtual Assistant for Ecommerce Business

About the Role

We’re seeking a proactive, detail-oriented Virtual Assistant with a strong creative edge and operational discipline. This position supports our fast-moving e-commerce and marketing operations by creating content, building marketing templates, and maintaining accurate records and communications. The ideal candidate thrives in a creative yet metrics-driven environment and can pivot between design, communication, and organization with ease.

Key Responsibilities
• Social Media Content Creation:
o Write authentic and engaging captions and posts tailored for Instagram, Facebook, and TikTok.
o Draft copy aligned with brand tone and campaign goals.
o Schedule posts and track engagement metrics.
o Video editing creation

• Email Marketing Support:
o Draft and format email campaigns (e.g., product launches, fundraising bundles, event updates).
o Coordinate with leadership for approval and deployment.

• Market Research
o Create list of trending products
o Research similar brands and create analysis of what tools we can implement in our brand
o Make a contact list of local chapters, state and regional and create a contact database for outreach
o Create sign up/jot forms for in person photo shoots and sift out candidates

• Design & Branding Execution:
o Develop branded assets and visual content using Canva (banners, flyers, and marketing graphics).
o Ensure alignment with established brand guidelines (colors, fonts, and messaging).


• Administrative & Data Management:
o Maintain and update spreadsheets (sales tracking, inventory management, vendor lists, etc.).
o Organize and monitor email communications, ensuring timely responses and task completion.
o Track deadlines and deliverables across marketing and operations.
o Assist to manager brand ambassador program

Qualifications
• Minimum 2 years of experience as a Virtual Assistant, Social Media Coordinator, or Marketing Assistant.
• Strong command of Canva for both design and layout creation.
• Proficiency with Google Sheets or Excel (formulas, organization, and formatting required).
• Excellent written communication skills with a strong eye for detail and tone.
• Working knowledge of email and SMS marketing platforms (e.g., Postscipts, Klaviyo, Mailchimp).
• Highly organized, self-starter mindset with ability to prioritize tasks under minimal supervision.


Preferred Skills
• Experience in Shopify, social media analytics, or e-commerce operations.
• Understanding of sorority/Greek-affiliated branding and merchandising (a plus).
• Basic knowledge of marketing funnels and automation workflows.


Compensation & Benefits
• Competitive hourly rate (commensurate with experience).
• Flexible schedule and remote work environment.
• Growth opportunities in a rapidly scaling brand.