Customer Service Representative | Earn up to PHP30k/monthly

Overview:

Be part of our growing team and get a chance to work for a top US telco company. Earn as much as Php30,000 monthly with promising bonus and benefits.

It’s not just a job – we’ll provide learning & development through our kgb University that is industry standard and more. This would lay the foundation of a successful career with a fun learning environment.

Responsibilities:
Interact with, and determine the customer’s reason for call to offer a solution;
Answer customer questions about products and their account;
Effectively guide your customer through documented steps when discussing installation & repair opportunities;
Guide your customer through troubleshooting steps, and document on account;
Welcome your customer and activate their new account, and
Uphold our mission in to solve problems - big and small - for consumers and businesses every single day, with urgency and care.

Requirements:
Must possess at least a High school degree. No experience needed.
Excellent English written and communications skills.
Excellent customer service skills
Above average typing skills.
Ability to multitask. Should have the patience and the ability to handle pressure.
Excellent problem solving skills.
Willing to work on shifting schedules, holidays and weekends.
Willing to work in Sta. Rosa, Laguna
Enjoy these perks:
19k basic salary
Performance bonus
productivity pay
HMO Coverage
Group life and disability insurance
Allowances
Leave credits
Leave conversions
Quarterly sick leave bonus
Free shuttle services *
Referral Programs *
Career growth, trainings and internships
Work life balance
*Terms and conditions apply