After Hours FM Support Coordinator (Remote – Philippines)

About the Role

HMCB, LLC, a US based Facility Maintenance company, is seeking a dedicated and experienced After Hours FM Support Coordinator to join our growing team. This remote position plays a critical role in supporting our clients and field teams during non-standard hours.

The ideal candidate will have a strong background in the Facilities Management industry, excellent communication skills, and the ability to work independently in a fast-paced support environment.

Key Responsibilities

Monitor incoming service requests and emergency calls during after-hours.

Coordinate with technicians, vendors, and clients to ensure timely response and resolution.

Update and manage work order systems accurately and efficiently.

Provide follow-up communication and documentation for completed requests.

Collaborate with the day-shift FM team to ensure smooth handovers and continuity of service.

Work Schedule (Eastern Time)

Monday to Wednesday: 3:00 AM – 9:00 AM ET

Saturday and Sunday: 6:00 PM – 2:00 AM ET

Compensation:

Starting at $850 USD per month

Increase up to $1,050 USD per month after successful completion of a 90-day probationary period