Legal Assistant

Legal Assistant – Job Description
Position Type: Full-Time
Time Zone: US Eastern
Employer: Geiger Legal Group, LLC

Position Summary:

The Legal Assistant plays a vital role in supporting attorneys and paralegals through administrative and client-facing tasks across all stages of a personal injury case. This position ensures the smooth operation of case files, supports client communication, and facilitates prompt and accurate case progression. Success in this role requires self-starter, proactive mindset, attention to detail, and strong communication skills.

Key Responsibilities:

Client & Communication Support
-Answer and route incoming calls, including overflow and intake calls when designated staff are unavailable.
-Contact existing clients in the treatment phase at least biweekly to provide updates and ensure ongoing communication.

Insurance & Claims Processing
-Initiate and manage insurance claims, including obtaining liability, UM (Uninsured Motorist), and MedPay adjuster details.
-Draft and send Letters of Representation to liability and UM carriers, and to health insurance providers.
-Submit letters to healthcare providers instructing billing through health insurance when applicable.
-Submit subrogation letters to lienholders and confirm balances prior to settlement.

Case File & Document Management
-Draft and send open records requests for dash cam, body cam footage, and case disposition records.
-Enter and update all client-related information, including initial damages, health insurance, and provider contact details into the case management system (Litify preferred).
-Draft and send initial requests for medical bills and records.
-Finalize and confir ---------- dical balances with providers following case resolution.
-Prepare and send file close-out letters at the conclusion of cases.

Qualifications & Experience
-Bachelor’s degree (B.A.) preferred.
-One-two years experience in a legal, administrative, or customer-facing role strongly preferred.
-If you are interested in applying, please send a message on the Onlinejobs.ph site with a link to a video introducing yourself and telling me about your Personal Injury law firm experience and your favorite hobby outside of work. In the subject line of the message write "The link to the video you requested!"

Skills & Competencies
-A self-starter, go-getter spirit.
-Strong organizational skills and the ability to manage multiple tasks and deadlines effectively.
-Excellent written and verbal communication abilities.
-High attention to detail with a commitment to accuracy.
-Ability to learn new tools quickly and thrive in a fast-paced, team-oriented environment.
-Proficiency with Microsoft Office Suite, databases, spreadsheets, and general office software.
-Adaptability and problem-solving mindset; comfortable shifting directions as needed.
-Demonstrated professionalism, discretion, and client service orientation.