Operations Associate – Retailer Tenders (New Zealand Market)

Note: This is a remote role. Our team is based in Melbourne, Australia, but this position focuses exclusively on the New Zealand market.

About Us
Termina is a fast-growing energy consulting firm that partners with small and medium-sized businesses across Australia and New Zealand to secure the most competitive electricity and gas rates. We leverage our extensive knowledge of the energy market and group buying power to secure better-than-market deals for our clients, monitoring rates from over 37 energy retailers.

Role Overview
We are seeking an Operations Associate – Retailer Tenders (New Zealand Market) to join our team. In this role, you will focus entirely on managing retailer tenders in New Zealand, ensuring our clients receive the best energy offers. This is a highly time-sensitive role, ideal for someone who is detail-oriented, thrives in a fast-paced, start-up environment and enjoys managing multiple tenders simultaneously.
You will play a critical role in preparing and submitting tenders, tracking retailer responses, and ensuring clients secure the most competitive energy rates available.

Key Responsibilities
Retailer Tender Management
Prepare, submit, and manage energy retailer tenders in the New Zealand market.
Monitor tender timelines, ensuring all deadlines are met.
Track retailer responses and follow up for clarifications or adjustments.
Analyze offers and summarize recommendations for clients.

Client Support
Liaise with clients via email or platform updates regarding tender progress.
Provide clear updates and documentation on tender outcomes and next steps.

Process Improvement
Identify inefficiencies in the tender process and suggest improvements.
Maintain accurate records and reports for tenders and outcomes.

Team Collaboration
Work closely with the Termina team to ensure smooth operations and client satisfaction.
Assist with other operational tasks as needed within the New Zealand market focus.

Experience
Previous experience in energy retail, tender management, or a similar operational role.
Experience analyzing and comparing energy offers is highly desirable.
Experience managing client accounts or coordinating projects is a plus.

Skills & Qualities
Highly organized and detail-oriented.
Strong analytical and problem-solving skills.
Excellent written communication.
Comfortable managing multiple priorities in a fast-paced environment.
Autonomous, proactive, and solution-focused.

Bonus Skills
Background in New Zealand energy market or utilities.
Experience with energy procurement systems or platforms.
Previous start-up experience.

Why Join Termina?
Growth Opportunity: As a start-up, Termina offers plenty of opportunities to grow and take on new responsibilities.
Flexible Environment: Work remotely with a supportive, flexible team.
Impact: Your work directly affects the success of the company and helps businesses save on energy costs.

How to Apply
Please send your resume and a cover letter outlining your experience and why you'd be a great fit for this role. Highlight any experience with energy tenders, market analysis, or operational coordination.