Maintenance Coordinator

About Us

Pinnacle Property Solutions is a full-service general contractor providing high-quality maintenance, renovation, and construction services for residential properties. We pride ourselves on our commitment to professionalism, efficiency, and client satisfaction — seeing every project through from initial request to final completion.

Position Overview

We are seeking a Maintenance Coordinator to join our growing operations team. The Maintenance Coordinator acts as the central hub for all maintenance requests — managing work orders, communicating with technicians, coordinating with tenants, property managers, and owners, and ensuring projects are completed efficiently, on time, and within budget.

This is a fast-paced and communication-heavy role suited for someone with exceptional organizational skills and experience in property maintenance or construction coordination.

Key Responsibilities

- Receive, review, and assign maintenance requests to field technicians or subcontractors.
- Communicate daily with tenants, property owners, and HOA representatives to coordinate access, scheduling, and project expectations.
- Track work order progress from start to finish using project management software (e.g., Buildertrend, Jobber, or Service Fusion).
- Obtain quotes, materials, and necessary approvals for repair and renovation jobs.
- Ensure all work meets company standards for quality and timeliness.
- Maintain accurate documentation of communications, work orders, and completion photos.
- Support the operations manager and project supervisors with scheduling and reporting needs.
- Follow up on outstanding invoices and work orders to ensure smooth billing and completion.

Qualifications

- Proven experience as a Maintenance Coordinator, Service Dispatcher, Project Assistant, or Construction Administrator.
- Strong communication and multitasking skills — able to handle multiple work orders simultaneously.
- Knowledge of general maintenance tasks (plumbing, electrical, HVAC, carpentry, etc.).
- Familiarity with construction management or maintenance software (Jobber, ServiceTitan, Buildertrend, etc.).
- Ability to read and understand work scopes, estimates, and service agreements.
- Professional, positive demeanor with strong customer service orientation.
- High attention to detail and follow-through.

Preferred

- Experience in property management or as part of a general contracting team.
- Bilingual (English/Spanish) a plus.
- Knowledge of local building codes and permitting processes.

Why Join Us

- Stable, growth-oriented company with consistent work year-round.
- Supportive team environment with clear processes and room to grow.
- Competitive pay, potential bonuses
- Opportunity to make a real impact by improving property maintenance efficiency.