Cold Email Inbox Manager

About Us

Pitchline is a B2B cold email agency that books qualified calls for clients through highly targeted outbound email campaigns. We work with clients across multiple industries, and our success depends on fast, professional, and reliable communication with prospects.

Role Overview

We’re looking for a detail-oriented Inbox Manager to join our team. You’ll be responsible for handling replies from prospects in real time, booking them into client calendars, and ensuring every lead receives a fast, professional response. This role requires strong communication skills, the ability to manage multiple clients at once, and a proactive approach to engaging with leads.

Compensation

Inbox Managers can expect to earn $ ---------- per month based on number of calls booked.

Responsibilities

Respond to interested replies within 5–10 minutes of receiving them.

Book qualified prospects directly into Calendly or other client calendar links once they agree to a call.

Conduct warm calls with interested prospects to confirm and secure bookings.

Manage and respond to not interested/unsubscribe replies (lower priority).

Escalate and communicate with clients when hard or technical questions are asked.

Track and log all booked calls into a Google Sheet for reporting.

Handle multiple client inboxes simultaneously with professionalism and efficiency.

Performance Metrics

Number of calls successfully booked.

Average response time to incoming emails.

Call conversion rates from inquiries.

Overall email engagement and follow-through.

Requirements

Excellent written and spoken English with little to no accent.

Prior experience using Calendly or similar scheduling tools.

Strong customer service experience and phone communication skills.

Ability to stay organized while managing multiple inboxes and clients at once.

Reliable availability during 8:00am – 5:00pm PST working hours.