Insurance VA(Personal/Commercial Lines)

Job Type: Full-Time (Remote)
Schedule: 8 hours CST
Experience: Insurance experience required

Job Description:
We are looking for a reliable and experienced Insurance Virtual Assistant to join our growing team. The ideal candidate has a background in the insurance industry and is comfortable handling client communication, preparing quotes, performing policy servicing tasks, and assisting with sales.

You will be working closely with our insurance agents to ensure smooth daily operations, excellent customer service, and efficient policy management.

Key Responsibilities:

Handle inbound and outbound calls with clients and carriers

Prepare and compare insurance quotes for auto, home, and other personal lines using EZLYNX as a rater

Assist with renewals, endorsements, and policy changes

Follow up with leads, quotes, and renewal opportunities

Maintain accurate client records and documentation in the management system

Provide excellent customer service through timely and professional communication

Support agents with administrative and sales-related tasks

Qualifications:

Minimum 1–2 years of experience as an Insurance VA or in an insurance office setting

Strong knowledge of personal lines insurance (auto, home, renters, etc.)

Excellent English communication skills (written and verbal)

Comfortable making and receiving calls

Familiar with insurance management systems (e.g., EZLynx, HawkSoft, AMS360, etc.)

Organized, detail-oriented, and proactive

Ability to work independently and handle multiple tasks efficiently

Preferred:

Experience working with US-based insurance agencies

Why Join Us:

Work remotely with a supportive and professional team

Competitive pay based on experience

Long-term growth opportunity