Full Stack Amazon VA

We're looking for an accomplished VA for our Amazon business, The successful candidate will have expertise with the following:

1- Monitor Account Health & Key Metrics: Daily check of the Account Health Dashboard to ensure compliance with Amazon's policies. Reviewing key performance indicators (KPIs) like Order Defect Rate, Cancellation Rate, and Late Shipment Rate to preempt any issues.

2- Manage & Optimize PPC Campaigns: Analyzing Amazon Advertising campaigns (Sponsored Products, Brands, Display). Adjusting bids, budgets, and keywords based on performance data (ACoS, TACoS, Conversion Rates) to improve return on ad spend.

3- Handle Customer Inquiries & Feedback: Responding to customer messages through Buyer-Seller Messaging within 24 hours. Monitoring and addressing negative product reviews and seller feedback to mitigate their impact.

4- Process Orders & Manage Inventory: Checking for new orders and ensuring they are processed correctly. Monitoring inventory levels, analyzing sell-through rates, and creating removal orders for stranded or unsellable inventory to avoid long-term storage fees.

5- Update and Optimize Product Listings: Continuously improving existing listings by updating keywords in the backend, enhancing bullet points and descriptions, and adding new images or A+ Content to boost conversion rates and organic ranking.

6- Reconcile Payments and Finances: Reviewing the daily Transaction View in Seller Central to track sales, fees, refunds, and other transactions. Keeping a preliminary record for monthly profit and loss reconciliation.

7- Conduct Competitor & Market Research: Daily monitoring of key competitors' pricing, new product launches, promotions, and bestseller rankings. Identifying market trends and opportunities for the own brand.

8- Manage FBA Shipments & Logistics: Creating and preparing inbound shipments to Amazon Fulfillment Centers. Tracking existing shipments to ensure they are received and checked in correctly to prevent stock-outs.

9- Troubleshoot Listing & Catalog Issues: Identifying and resolving common problems like suppressed listings, hijacked detail pages, or incorrect variation relationships to ensure all products are active and buyable.

10- Manage Returns & Refunds: Processing customer return requests in accordance with Amazon's policy. Analyzing return reasons to identify potential product quality or listing inaccuracy issues.

Interested candidates may send their profiles directly to ---------- with a brief pitch as to how you are a fit for this role.