Property/Tenancy Manager

Virtual Assistant – Maintenance, Compliance & Admin
Hours: Mon–Fri, UK time (part-time or full-time)
Location: Remote
What you’ll do
Log and triage maintenance tickets; book contractors and track progress.
Chase and file EPC, EICR, Gas Safety, smoke/CO checks; keep a compliance calendar up to date.
Prepare simple notices, POs, quotes, and weekly status updates.
Keep landlord/tenant folders tidy in Google Drive with clear naming.
Triage shared inbox using templates and record actions in our tracker/CRM.
Send a daily 5pm summary: jobs opened/closed, compliance due, blockers.
What you need
Strong admin skills, excellent written English, and a tidy, checklist mindset.
Confident coordinating contractors and following up politely but firmly.
Comfortable with Google Docs/Sheets/Drive; quick to learn basic CRM updates.
Bonus: UK lettings/compliance familiarity.
Success looks like
Tickets acknowledged within 2 business hours; urgent jobs same-day dispatched.
100% valid certificates filed; zero preventable lapses.
Clean files, clear updates, and on-time daily/weekly reports.