AR specialist

The Accounts Receivable (AR) Specialist is responsible for managing and maintaining the company’s customer billing, collections, and cash application processes. This position ensures accurate and timely posting of payments, reconciliation of accounts, and resolution of billing discrepancies. The AR Specialist plays a critical role in maintaining healthy cash flow and fostering positive customer relationships through professional communication and follow-up.

Key Responsibilities:

1. Invoicing & Billing

Prepare and issue accurate customer invoices in a timely manner.

Review contracts, purchase orders, and delivery records to ensure billing accuracy.

Maintain detailed billing records in the accounting system.

2. Collections & Customer Communication

Monitor accounts receivable aging reports and follow up on past due invoices.

Communicate professionally with customers to resolve payment issues and disputes.

Coordinate with internal departments (sales, operations, customer service) to resolve billing discrepancies.

3. Payment Processing & Reconciliation

Record and apply customer payments (checks, ACH, wire transfers, credit cards) accurately.

Reconcile daily cash receipts and deposits.

Investigate and resolve payment variances and short payments.

4. Reporting & Analysis

Prepare AR reports, aging summaries, and collection status updates for management.

Assist with month-end closing activities, including journal entries and reconciliations.

Support auditors with documentation and account details as needed.

5. Process Improvement & Compliance

Maintain compliance with company financial policies and procedures.

Recommend and implement improvements to streamline AR processes.

Ensure confidentiality and accuracy of all financial and customer data.

Qualifications:

Education: Associate’s or Bachelor’s degree in Accounting, Finance, or related field (preferred).

Experience: 2–5 years of experience in accounts receivable or general accounting.

Skills:

Proficiency with Sage 100 much preferred

Experience working remotely for US companies

Comfortable working Hawaii timezone

Strong attention to detail and accuracy.

Excellent communication and customer service skills.

Ability to manage multiple priorities and meet deadlines.

Proficiency in Microsoft Excel and general computer literacy.

Core Competencies:

Analytical thinking and problem-solving.

Accountability and integrity.

Organization and time management.

Team collaboration and communication.