Full Time
$3-$4 Hourly + Commission
40
Jun 16, 2026
Operations Manager – E-Commerce (Remote)
Full-Time | Remote | Shopify | Ops Support
About the Role
We’re looking for a highly organized, proactive Operations Manager to support the day-to-day operations of our Shopify-based e-commerce store and help drive overall business performance.
You’ll work across order management, supplier coordination, customer support, and light marketing to keep everything running smoothly. If you thrive in a fast-paced, remote environment and love making systems more efficient, we’d love to meet you.
Compensation
- Base Pay: $3/hour (Possibly $4 an hour depending on experience)
- Performance-Based Commission: 5% of net gross profit per sale
Real Earnings Examples
- Highest Commission Paid on One Order: $265.
As we scale to $100K+ per month in sales, you can realistically earn $500–$1,000+/month in commission on top of your hourly pay.
Annual Earnings Potential: $12,000+
Based on $100K/month in sales (currently getting close to $20K/month), you can earn over $12,000/year through base pay + performance bonuses — with the potential to grow this even further as our ad efficiency improves and organic sales increase.
This is a long-term opportunity for someone who wants to grow with the business and have their performance directly impact their pay.
Position Details
- Type: Full-time (Remote)
- Hours: 9 AM - 5 PM CST Monday - Friday
- Start Date: ASAP
- How to Apply:
Email
Please include:
- A short intro video about yourself
- A link to your resume or past experience
- a screenshot of your IQ test score from this website:
Bonus: If you’ve worked with Shopify or helped manage an e-commerce store before, tell us what your biggest win was!
What You’ll Do
- Fulfill customer orders and monitor delivery timelines
- Communicate with suppliers to confirm product availability and shipping
- Maintain and optimize product listings on Shopify
- Follow up with leads and support outreach efforts via
- Keep trackers, logs, and dashboards up to date
- Respond to customer support inquiries and resolve issues quickly
- Coordinate with shipping partners to ensure on-time delivery
- Send pitches to media outlets for PR opportunities
- Manage and post AI-generated video content
- Support backlink building and marketing outreach
- Assist with product launches, promotions, and seasonal planning
- Continuously look for ways to streamline workflows and improve efficiency
- Handle other cross-functional tasks as needed across operations and marketing
What We’re Looking For
- Proven experience in e-commerce operations, especially within Shopify
- Strong understanding of order fulfillment, customer support, and supplier communication
- Comfortable using spreadsheets, project management tools, and CRMs
- Clear and responsive communicator — written and verbal (10/10 english)
- Organized and self-motivated — able to manage multiple priorities independently
- Problem-solver mindset — you find issues before they become problems
What Success Looks Like
- Orders are fulfilled accurately and on time
- Customer inquiries are handled quickly and professionally
- Supplier and shipping communications are smooth and efficient
- Systems and trackers are consistently updated and reliable
- Marketing tasks (PR outreach, content, backlinks) are executed consistently
- Operations become faster, simpler, and more scalable over time
Who This Role is Perfect For:
- You’ve worked behind the scenes of an e-commerce business and know how to keep things moving without constant supervision.
- You enjoy organizing chaos and love when systems just work.
- You’re not afraid to ask questions, suggest improvements, and take ownership of your tasks.
- You’re comfortable wearing multiple hats — one day you’re following up on orders, the next day you're supporting marketing outreach.
- You care about quality, speed, and clear communication.
Tools We Use
You don’t need to be an expert in all of these — but familiarity is a big plus:
- Shopify
- Google Sheets / Excel
- Slack
- Gmail / Gsuite
- Notion
- Basic Canva or video tools (for managing AI-generated content)