Real Estate VA

We’re looking for a new Real Estate VA who wants to be with a company for the long term. We’re an established business with established systems and workflows. If you have a high attention to detail, great morals, are trustworthy, and able to work independently, this may be for you.

As you review our job post, feel free to ask us any questions you may have. We’re happy to answer them.

Our new hire will have 2+ years of experience in similar roles and have at least 2+ years of experience working a 9 am - 5 pm EST workday.

In this role, you will talk directly with clients over email, text and on the phone. The successful candidate will have very strong English.

Our Real Estate VA will support our agents and brokers with administrative tasks, client interactions, and marketing efforts. This role offers a unique opportunity to learn about the real estate industry and grow within a supportive environment.

Key Responsibilities:

- Manage and execute the full range of administrative duties required throughout the listing process — from organizing documents and scheduling key services to ensuring every detail is handled accurately and on time.
- Oversee coordination for property preparation, including booking photographers, cleaners, and trades, while maintaining detailed checklists and timelines to track progress.
- Support the buyer side of transactions by preparing offers and related paperwork, arranging showings and inspections, liaising with lenders and lawyers, and ensuring all deadlines are met.
- Act as a main point of contact for clients — providing consistent communication by phone, email, and text to ensure a smooth experience throughout the buying or selling journey.
- Take charge of optimizing and maintaining internal systems and processes, identifying opportunities for greater efficiency and implementing improvements.
- Provide day-to-day support to the lead agent through scheduling, calendar management, document preparation, and other administrative tasks as needed.
- Design and produce marketing collateral such as brochures, feature sheets, digital listings, and social media posts, ensuring consistent and professional branding.
- Maintain accurate client and transaction data within the CRM and ensure listings are current across all platforms and databases.
- Conduct research and gather market insights to assist with property valuations, marketing strategies, and client consultations.
- Ensure all transaction files and brokerage paperwork are properly completed, organized, and compliant with real estate regulations.
- Contribute to the overall success of the team by taking initiative on special projects and supporting other administrative or marketing needs as they arise.

Qualifications

- Strong organizational abilities and proven capacity to manage multiple priorities effectively in a fast-paced environment.
- Exceptional written and verbal communication skills in English, with a focus on clarity and professionalism.
- Demonstrated experience providing direct client or customer support, with a focus on service and relationship building.
- Hands-on experience using cloud-based CRM platforms (experience with real estate-specific systems is an asset).
- Comfortable working both autonomously and collaboratively within a small team setting.
- Resourceful problem-solver with the ability to take initiative and resolve issues independently.
- Consistently maintains a professional demeanour and represents the team with integrity.
- Highly detail-oriented with a strong ability to follow structured workflows, checklists, and established systems.
- Available to work regular business hours aligned with the Eastern Time Zone (9:00 AM – 5:00 PM EST).
- Background in real estate, administrative support, or client service is strongly preferred.
- Experience in operations, coordination, or project management is considered an advantage.
- Preference will be given to candidates who have experience making calls to leads

What We Offer

- A full-time role with compensation that can grow with your experience and skill level.
- Ongoing training, mentorship, and opportunities for professional growth.
- A positive, collaborative environment where your ideas and contributions are valued.
- To confirm you’ve read the full posting, when applying, use 8 Apply Points.


If this sounds like the kind of role you’d thrive in, we’d love to hear from you! I personally review every application and work sample, and I’m happy to answer any questions you might have — the more, the better.