Executive Operations Assistant (Full-Time, Remote)

Role Summary
We’re looking for an Executive Operations Assistant to work directly with the founder of an international e-commerce group.
This is not a basic “virtual assistant” role — it’s a long-term partnership for someone who wants to become the right hand of a fast-moving entrepreneur and manage all operational details with precision and autonomy.

You’ll be in charge of:
• Customer support & order tracking (via Shopify + Gorgias)
• Exporting and verifying daily orders and ensuring smooth delivery
• Proactively updating customers on shipping or fulfillment issues
• Coordinating with logistics partners and suppliers
• Documenting and improving existing processes (SOPs)
• Reporting, structuring tasks, and keeping internal communication clear
• Ensuring nothing falls through the cracks

If you thrive in structure, precision, and responsibility — this is for you.
If you need hand-holding or prefer “tasks lists only” — it’s not.


What We’re Looking For
• Meticulous, structured thinker — you notice what others miss.
• High sense of ownership — you never wait to be told twice.
• Strong written English — clear, professional, human.
• Fast learner — you adapt quickly by observation.
• Calm under pressure — you get things done, no drama.
• Discreet and loyal — you understand trust is everything.
• Time zone: PH / HK / Bali (GMT+8)
• Tools you’ll use: Shopify, Gorgias, Notion, Google Sheets, Slack, Loom, Zapier (training provided if needed)

What You’ll Get
• $1,200 USD / month (full-time)
• 13th-month bonus (after 1 year)
• Paid public holidays (PH)
• Long-term, stable position (not freelance)
• Direct mentorship from founder
• Growth opportunities: over time, you’ll evolve with the business and become an essential part of the core team.

Application Process

We don’t hire based on degrees or fancy words.
We hire based on clarity, rigor, and integrity.

Step 1 — Written Application:
Fill this form carefully (it’s part of the test): ----------

Step 2 — Practical Test:
If selected, you’ll receive a 1-hour simulation task (real-life scenarios).

Step 3 — Interview:
Short, structured call with the founder.

Step 4 — Paid Trial Week:
Final shortlisted candidates will join for 1 week of real tasks (paid $150).
If it clicks, you’ll be hired full-time.