Fix it, brother general administrator/dispatch, professional.

**Job Title: Virtual Assistant for Fix It, Brother Handyman/Housekeeping Company**

**Location:** Remote
**Job Type:** Full-time (30 hours/week)
**Compensation:** $5/hour + $20 for every service booked

**About Us:**
Fix It, Brother is a dedicated handyman and housekeeping company committed to providing top-notch services to our clients. With a focus on quality and customer satisfaction, we leverage various platforms to manage our operations efficiently. As we continue to grow, we are looking for a proactive and organized Virtual Assistant to join our team!

**Position Overview:**
We are seeking a detail-oriented and motivated Virtual Assistant to support our administrative functions, including dispatching services, enhancing our marketing efforts, and providing exceptional customer service. This role is vital for ensuring our operations run smoothly and our clients receive the best possible experience.

**Key Responsibilities:**
- **Dispatch Services:** Coordinate and schedule handyman and housekeeping services using Jobber software, ensuring timely and efficient service delivery.
- **Marketing Efforts:** Manage and enhance our online presence through platforms like Facebook Groups, Facebook Marketplace, Thumbtack, and Taskrabbit. Create engaging content and respond to inquiries to attract new clients.
- **Customer Service:** Serve as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction.
- **Administrative Tasks:** Assist with various administrative duties, including data entry, record keeping, and managing communication through Google Workspace and JustCall phone system.
- **Performance Tracking:** Monitor and report on key performance indicators related to dispatch, marketing, and customer service to identify areas for improvement.

**Qualifications:**
- Proven experience as a Virtual Assistant or in a similar administrative role.
- Familiarity with Jobber, Google Workspace, JustCall, Facebook Groups, Facebook Marketplace, Thumbtack, and Taskrabbit platforms is highly preferred.
- Strong communication skills, both written and verbal.
- Excellent organizational skills and attention to detail.
- Ability to work independently, manage time effectively, and prioritize tasks.
- A positive attitude and a customer-centric mindset.

**What We Offer:**
- A flexible remote work environment.
- Opportunity to grow and develop within a dynamic company.
- Competitive pay structure with a base hourly rate and additional earnings for every service booked.

**How to Apply:**
If you are passionate about providing excellent customer service and thrive in a fast-paced environment, we want to hear from you! Please submit your resume and a brief cover letter explaining why you would be a great fit for our team to [email address].

Join us at Fix It, Brother and help us make a difference in our clients' lives, one service at a time!

**Application Deadline:** [Insert Deadline]
**Start Date:** [Insert Start Date] (Flexible)

We look forward to welcoming you to our team!