Website Manager

E-Commerce & Marketing Manager – Online Journaling Brand
Location: Remote
Type: Part-Time or Full-Time (Flexible)
Compensation: Competitive, based on experience
About Us
We’re a growing online journaling brand focused on mental health, mindfulness, and personal growth. Our mission is to make journaling and self-development accessible and inspiring for everyone. We sell physical and digital journals, accessories, and mental wellness resources through our online store.
Role Overview
We’re looking for a creative, self-motivated individual to manage the daily operations of our online store — including marketing, website management, and customer service. You’ll play a key role in helping our brand grow through storytelling, automation, and a smooth online experience.
Responsibilities
Website Management & Updates


Manage product listings, pricing, and inventory


Update content, visuals, and blog posts


Improve site performance and SEO


Digital Marketing


Create and manage email campaigns, social media content, and ad strategies


Plan product launches and seasonal promotions


Monitor analytics (traffic, conversion rates, ad ROI)


Customer Service


Respond to customer inquiries with empathy and professionalism


Handle returns, issues, and feedback


Build community engagement and loyalty


Automation & Systems


Set up workflows for order processing, abandoned carts, and follow-up emails


Coordinate with virtual assistants, designers, or freelancers if needed


Requirements
Experience with Shopify, Wix, or WordPress (or similar e-commerce platform)


Strong knowledge of social media, email marketing, and SEO


Excellent communication and problem-solving skills


Basic design or copywriting experience (Canva, Adobe, or similar tools)


Self-starter who enjoys working independently and improving systems


Bonus Skills
Experience in mental health, journaling, or wellness brands


Familiarity with AI tools for automation (ChatGPT, Zapier, etc.)


Photography or video editing skills


Perks
Flexible hours & remote work


Creative freedom to shape brand direction


Growth potential as the company expands