Customer Support and Product Management

???? Responsibilities
Operations
Respond to Customer messages and provide high-level support.

Attend weekly meetings with myself.


Identify Product listing issues and pro-actively adjust them if neccessary.


Core Role Functions

Reply to Dutch Customer support messages and adjust orders or products accordingly. The role is designed to be the center of an upscaling dropshipping store. Evantually, supplier contact and further responsibilities regarding team management can be reached.





???? Expected Results
Tasks are completed on or before deadlines.


All campaigns/outputs are executed correctly with minimal errors.


Target KPIs are achieved.


Deliverables meet the highest standard of quality.