Property Coordinator /Administrator/Customer Relations

RentCorp is looking for a full-time Property Coordinator to join our growing team. Do you have excellent customer service skills? Are you organized, detail-oriented, and a quick problem solver? This role may be perfect for you.

RentCorp manages over 1,000 units, many of which are student rentals. We are looking for someone to support our leasing, administration, owner relations, and maintenance departments.

Key Responsibilities

Respond to tenant requests for maintenance and resolve property-related issues.
Answer phones, respond to emails, and provide excellent customer service.
Communicate with property owners, answer their questions, and provide updates on their properties.
Sell RentCorp’s property management services to potential clients.
Contact tenants regarding rent arrears and communicate with owners regarding unpaid rent.
Send documents to owners and tenants.
Update and maintain RentCorp’s property management software.
Ensure hardcopy and digital files are organized and accurate.
Issue work orders.
Coordinate new owner takeovers, move-ins, and move-outs.
Process rental applications and prepare lease agreements and notices.
Assist with leasing units, including answering inquiries, and scheduling,.
Provide guidance to tenants on maintaining their units.
Liaise with contractors and vendors for maintenance and repair work.
Support tea ---------- mbers and managers with administrative and operational tasks as required.

Required Skills

Strong customer service and communication skills with a positive, professional attitude.
Exceptional organizational skills and attention to detail.
Proficiency with computers and the ability to learn new software quickly.
Ability to handle multiple tasks in a fast-paced environment.

Regular office hours are Monday to Friday, 9-5 EST
Some evening and weekend appointments may be required.
Job Type: Full-time