Virtual Assistant - Website Support

Need a Virtual Assistant With A High Attention to Detail for a Full-Time Contractor Role

We’re looking for a detail-oriented and reliable Virtual Assistant to join our team helping with website support and quality assurance. This role is essential to maintaining the quality and accuracy of our Fox Dealer websites and creative assets. You will assist in quality assurance, task coordination, and provide support to internal and external teams.

Key Responsibilities:
* Perform monthly quality assurance (QA) reviews of Fox Dealer websites to ensure accuracy and functionality.
* Review and QA creative assets (graphics) for accuracy before posting or distribution.
* Assign unassigned support cases to the appropriate Account Managers for follow-up.
* Respond to low-level inbound requests and support tickets in a timely, professional manner.
* Collaborate with internal teams to identify and escalate issues as needed.


?Requirements:
* Strong attention to detail and organizational skills.
* Clear written communication skills.
* Ability to follow processes and meet deadlines consistently.

If you’d like to apply, please follow these instructions:
1) Please provide an example of following a set of instructions you’ve been given.
2) Please include an example of a job or task you did that you're most proud of and why.
3) Please submit your CV / resume when you apply. Those with no resume will not be considered.

If you do not follow these instructions, your resume will not be considered.

We hope you are the next member of our team. Thank you!